February 2024 by Si Watts
Shut for an hour at lunch that isn?t shown online. Hugely inconvenient for a high street monopoly. Just employ more staff.
December 2023 by Gail Harris
all the staff are so helpful and understanding?
November 2023 by Leonard Nica
Worst pharmacy I've ever been! Avoid if you can!
October 2023 by Robert Begg
messed up an important prescription and was then incredibly rude on the phone as I politely tried to explain that I had ordered the thing I needed at the start of the month only for her to repeatedly talk over me, deny it, and come out with nonsense excuses like I "obviously didn't have a repeat prescription and needed to speak with my GP" despite the fact that I KNEW they had received the prescription because I had spoken to my GP earlier in the day. completely unprofessional and incompotent
July 2023 by katie l
I have been debating whether to post this - actually my poor experience was around 6 months ago. I do feel there is learning to be had from this - I thought I should.My main complaint is around confidentiality and embarrassment caused. I was at boots collecting treatment for my adult acne. I was presented with a lot of questions from desk staff, despite having a prescription - whilst there were a lot of people waiting to collect. At one point the lady said to me - ?you don?t look like you have acne? and gestured for me to come closer for a look. This is clearly as I am on treatment for it which works. I really did not appreciate the way this was handled and truly believe staff member involved was oblivious to the embarrassment caused. I do not wish for every customer to know what i am waiting to collect, I do not wish to be questioned and inspected in front of waiting customer. I should have questioned this at the time - but like many felt I wasn?t in the position to do so. I think more emphasis should be put on confidentiality and quiet room utilised for questioning if needed. Overall poor experience and I will not be returning to pick up any future prescriptions.
April 2023 by Maria Goretti
It was a very good experience .
August 2022 by alison doran
Love the staff, always friendly.They go above and beyond to help sort out all my prescriptions as I am a diabetic.So understanding???
July 2022 by abc enterprises
Often have problems with prescriptions as do many others. Longest wait for repeat medication now 8 days. Sometimes need to wait for up to 20 mins when collecting.
April 2022 by Jennifer Hart
My experience has always been friendly.Having been using the pharmacy due to personal and sensitive circumstances I feel like staff here are discreet and helpful.Remembering my name and going over and above recently when I had tonsillitis.Staff are so helpful even when the place is full and demanding its always the same friendly environment.Jennifer Hart
January 2022 by David Kerr
Excellent service with very polite and friendly staff
July 2021 by Julia Sinclair
Had some strange confusion regarding a prescription of mine and the staff worked really hard to get it sorted. They apologised profusely for the wait even though the problem wasn't their fault :p bless x
March 2021 by Ann McHugh
Very helpful staff, particularly in the dispensing of medication, happy to explain and answer questions. Would highly recommend this pharmacy.
January 2020 by Runi Ahmed
Helpful and friendly staff
January 2020 by w grady
I get my medication here
January 2020 by alex Taylor
Boots the chemists. That's what it does
