January 2025 by Jennifer Mcqueen
Absolutely a shambles of a bank, departments don't know what each other doing. Online applications are a joke, I have uploaded my documents 3 times and now have to travel to a branch to do this. This is after Central number could not offer me an appointment, told me to go to branch, branch does not have anyone working there to sort out guardianship. Given a phone no to phone, lady at end of phone didn't know what to do and told me to go to branch. Eventually after a long phonecall her boss sorted it out.
May 2024 by Debbie Kirk
Very helpful, solved the issue quickly and without fuss. David was polite, professional and efficient.
March 2024 by eke uche
Good place with good customer service
February 2024 by I Dailly
Absolutely useless, big queues one girl asked if they can help anyone, she can't, so goes back for a blether with colleagues while there are chairs empty for serving customers, people in the queue moaning falling on deaf ears, certainly does not sit well with customers.
October 2023 by ali hassan
The staff is very helpful.
August 2023 by Dave Nicoll
Always good, friendly staff. Never have to wait long for service.
August 2023 by Ronak Jain
Really harass their customers with funds. They are not allowing me to use my own fund for personal issue such a pathetic bank it is I had never seen such a worst bank ever. They have useless bank policies these are simply made to torcher their customer.
July 2023 by Jack Hoffman
You should take the quick part out you statement it should only say simple and secure there?s nothing quick about this branch
June 2023 by Scott Crossan
Older counter woman has no customer skills , rude , obnoxious & stuck up being very difficult, luckily a younger lady was able to help without the stinking attitude
December 2022 by Tamara Harrison
I wanted pound coins to be told they didn't have any. However they miraculously found some when I pointed out that I was in a bank !
December 2022 by David Fitzpatrick
Most helpful will go back
July 2021 by william miller
Always been satisfied with the service of the staff here so no complaints from me,well done staff.And customers must treat them with respect the same way that they treat you with respect,hard times at the moment.
July 2021 by Amal Jayakody
Very helpful but no direct phone number so it very difficult to short out tbe probelems.we bave to speak to customers hotline which is taken hoours to resolve problems
July 2021 by Annoyed Tenant
Super efficient and great service from the staff at this bank!
January 2021 by Brian Devine
it's a Bank!!!!!
