March 2024 by SensationLIVE
This place has looked after my family for decades, and myself all my life. I live on the other side of Dundee but still will never switch opticians.Andrew goes above and beyond to genuinely listen and take into account any issues or symptoms and won?t hesitate to undergo testing. Also, he is very patient and willing to explain things until I understand. Never rushes me, and never ignores concerns. He has every single trait you want in a healthcare provider.In fact, I once had a huge scare when I had a piece of (suspected) metal shoot into my eye while doing some garden work. The eye was sore and I got quite the fright. I knew, though, that my first thought to call AB was key; he was willing to have me come down and see him right away.He had a thorough look at my eyes with his torch and camera, thankfully found nothing in there, and gave advice on soothing the irritation, preventing a heart attack in the process.With lens replacements and glasses frames, I?ve always had top-tier service. The frames they recommended have lasted 2 years now and are excellent, durable, and lightweight.Though I?ve not mentioned him much in here yet, Neil is outstanding, honest, and does his job brilliantly as well - along with the others. Everyone is very kind and polite.The admin team/system are just as good, I?ve had prescriptions from years ago sent to my email in minutes after calling5 stars without hesitation from me ?
May 2023 by Norma Padilla
Great service from Andrew and his staff. Andrew is very knowledgeable and is happy to discuss details with you. I'd say he is an excellent optician. Highly recommended.
November 2022 by Berni McCluskey
Great opticians. Lovely man, informed me about the different areas of my eyes. Highly recommended.
November 2022 by Daisy Smith
Never post reviews but Andrew Bolton is an amazing opticians with a wealth of knowledge and expertise. Have been here for both eye trauma and regular check ups - both times I felt very satisfied with the outcome. Eye checks are extremely thorough and tailored to any symptoms you may be having. No pressure to buy glasses if not necessary. This place is a hidden gem!
November 2021 by Craig Smith
Third or Fourth visit to Andrew Boltons , the care and professionalism is outstanding .My family and in laws have always used Andrew and he has picked up serious conditions very fast and followed through on reports to eye clinics .I have total trust
November 2021 by Y Xu
I don't usually post reviews but really wanted thank Andrew for my eye appointment. I booked an eye exam for a vision concern, Andrew was very thorough with my eye exam, explained his thoughts and findings in detail, and even sent notes to my gp shortly after and followed up with me. Covid-19 rules were followed very well at the location and there was zero pressure to buy new glasses. It was honestly the best eye exam I have ever had. Thank you so much Andrew! I am recommending you to all my family and friends.
November 2020 by Mary Caird
Visited for first time as i needed an optician here in westend. Staff were welcoming, friendly and patient. Andrew was very professional and explained all aspects of my test, even showed me and explained to me the pictures of my eyes. Have found my forever optician thanks .
November 2020 by brenda dein
I find Bolton's to be the optician of my choice as everyone is friendly; the optician is thorough and communicative; they are helpful when you making a choice of frames without any pressure
November 2020 by Frank Rao
Great opticians. They are patient and thorough with their eye assessment. I've been to Boots /Specsavers for many years and felt it busy and rushed. Going to Andrew Bolton was a breath of fresh air and relaxing experience. In addition, glasses range is very good and of high quality. It great to support local!
November 2020 by Craig Templeton
Best optician I have ever had - the examinations are extremely thorough and well explained very well in layman?s terms. On both recent examinations, there were abnormalities - Andrew phoned the hospital for immediate advice and followed it up by email. I received a detailed reply within the day.Would highly recommend the quality of the service.I don?t normally do reviews but the service is so good that others need to know as well and benefit from it!
November 2020 by Iain McArthur
I have been using Andrew Bolton opticians for some years now and have always been most impressed by their professionalism, friendliness and choice of spectacle frames.I recently ordered a new pair of glasses - the staff were most helpful in suggesting which frames were most suitable. These were ready within a few days and at the time this particular brand were on sale at half price!My intention is to continue using this opticians for any future new or updated glasses I may require.Highly recommended!
November 2020 by Iain Sneddon
Andrew and Frank have helped my wife and I manage our eyesight needs over many (at least 10) years. Andrew is a very knowledgeable, methodical optician who over the years has embraced new technology to improve the service offered. I feel that he and Frank genuinely care about their clients so we are more than happy to stay with them.
November 2020 by Dorothy Campbell
We have been customers of Andrew Bolton Opticians for more than two decades. We have always received friendly and efficient service during that time.Eye tests and prescription services are thorough and efficient with every effort made to put the customer at ease.We thoroughly recommend Andrew Bolton Opticians
November 2020 by John Scott
Excellent and Very Professional Attention from start to finish..My wife and I both go to Andrew Bolton Opticians [highly recommended by a friend] and we both have always been delighted with our eye tests, selection of frames available and personal attention received from Andrew Bolton and his Staff: First Class all round. Thanks for reading my comments.
November 2020 by Graeme Fraser
I have been going to Andrew Bolton for eye test for a good number of years and am always impressed by the professionalism shown. I never feel under pressure to purchase Prescription Reading Glasses, but this year I did, and am ver y pleased with both the quality, speed of service and price.
