June 2023 by Google user
Click and Collect at Dumfries Wickes was very smooth from start to finish. I was literally inside the store for 5 minutes in total. Brilliant!
June 2022 by Cory Johnstone
Avoid buying bathrooms from Wickes. I have had constant problems with toilets leaking and have been waiting close to 18 months for my bathrooms to be finished due to supply issues. Nobody at Wickes is on the same page and I would not recommend them anyone.
April 2022 by stella teddy
Staff usually walk around like zombies and have no idea when asked questions about products. Phone service abysmal and accusatory, acting like members of the KGB interrogating a criminal to see if I used the product correctly when I phoned to say it was £12 wasted as did not work at all. Will not buy from them again.
April 2022 by colin c
The Dumfries Wickes is a medium sized store, however they do carry a reasonable range of products. The staff are friendly and helpful
March 2022 by Robert Wallace
Wide variety of DIY materials and tools. What they don't have the Tool Station within their store is sure to have. Staff ate friendly and helpful.
January 2022 by John Smith
Good DIY store for trade too. Toolstation in building.
August 2021 by Stephen Griffiths
Love Wickes. It's rare for me to go to Wickes and come out without what I wanted. Whether it's tools or building materials, they usually have what I'm looking for. And if they haven't, Toolstation (within Wickes) probably do.
July 2021 by Paul Sale
Great first thing in the morning. On site toolstation is great too if you need something that wickes haven't got in stock.
July 2021 by Donald McBain
Went there to purchase laminate flooring, and picked 8 boxes, plus underlay. I paid for the goods,at the desk, and was pleasantly surprised by the happy young lady who dealt with my purchase. After loading my car and doing some more shopping we discovered some planks were damaged, so it was back to Wickes to get them changed. Another young lady took my complaint and duly replaced the offending goods. Yes my experience was good but it pays to double check goods, but in this case I didn't. However I'm reasonably happy with my purchase.
July 2021 by Ian Williamson
Just love Wickes !, Great range , good quality and very competitive prices. An added bonus is that their trade account system is one of the most straight forward ones around - you know you are going to get 10% off everything you buy. Stores in very handy locations means that is the DIY outlet I use nearly every time, thoroughly recommended.
July 2021 by Neil ?NeilMac57? Macdonald
Cheaper than Homebase. Less crowded because of this. I suppose people think that their items are sub standard. Well I can assure you that this is not the case. Most products sold are for the DIY market, and are of named brands. However there is nothing wrong with their own named products. Which you'll find are used by most professional tradesmen......
September 2019 by Bill Frame
Good choice well priced and never any queues
June 2019 by Anne Moat
We recently moved into the area and have visited the Dumfries store numerous times and have always found the staff to be very helpful. We purchased our kitchen at the store and Riah and Terri on the kitchen department were brilliant and the finished kitchen looks great. Many thanks.
June 2019 by Keith Heron
It's a medium sized DIY store with some helpful staff (and some not so much). Placement of products in the store seems a bit haphazard to me - I will usually check on line that they have what I want in stock and then on arrival find someone to ask where it is located - otherwise I end up picking up half a dozen things I don't need as I wander round looking for the product I came to buy!
June 2019 by Brenda Taylor 16 Lime grove
Needed some paint staff was really helpfull and helped me get what l needed
