September 2025 by Joy Taylor
All the members of staff I encountered at my appointment were friendly and helpful. Everything was explained and there was no pressure to purchase.
September 2025 by Lorna Mcewan
I haven?t had a visit since last year and remember why I only go to this opticians. The team that work here are amazing. So informative and explain everything that they are doing. I loved that they remembered my children from a previous visit. I really do appreciate when I get an honest and personal experiences thanks to the Dumfries team
September 2025 by Marion Graham
Excellent service staff most helpful and the eye drops prescribed are making such a difference to the comfort of my eyes. I called in to the shop and was given advice and help, made an appointment to have a check up.
September 2025 by Victoria Donnelly
It's always a great experience to visit the Dumfries town centre store as a family for our eye tests. Staff are always warm, friendly and give the best advice on glasses/lenses. Thank you for your great service and assistance as always ?
September 2025 by Catherine Edmond
Nice friendly service
August 2025 by Susan Stonez
Never have I had such a thorough test and I feel very reassured . Thankyou so much . Please close the door though and keep the heat in the shop - it was crafty inside
August 2025 by Andrew Knowles-Brown
Efficient and helpful
August 2025 by Brian Renwick
Very happy. The staff were lovely and the service was excellent.
August 2025 by Keith Proborszcz-Maloney
Friendly, punctual, polite and thorough
August 2025 by Anne Laurie
Staff are always very pleasant and professional. Great service and a very good range of glasses
August 2025 by Phil Douglas
It was a very efficient and helpful contact lens assessment.
August 2025 by Lynsey Campbell
Very accessible shop , not overly noisy , good lighting and very helpful staff . Good equipment and not as fast passed as other opticians, Very good eye health check . Thanks appreciated
August 2025 by Rob Linton
Excellent customer service at the Dumfries shop. Nothing was any trouble to the two ladies in the shop when I visited. Cheerful and friendly staff made it a pleasure to visit.
August 2025 by Ann-Marie Quinn
Great service from the optician and all the girls working in the shop very professional and friendly. Choice of glasses and pricing was what knocked a star off as I didn?t feel like there was a lot on offer and pricing was not competitive so ordered a pair online and got sunglasses free
July 2025 by Ella Noble
I just love visiting my friends at the Vision Express in Dumfries. I would be happy to have them as my family!
Exceptional service and expertise.
And when it comes to help choosing frames, i just wouldn't go anywhere else!
