August 2023 by Geoff Fleming
First class service
July 2023 by mathew dallimore
Went in yesterday as not been since 2005 staff are really helpful and polite and talks to you about everything
June 2023 by The Lodge On the hill
Have used Dumfries vision express for many years (Conlons before the takeover)I must say that on my last visits I have not been very good at all and the whole experience rather stressful.Had eye test due to weakening eyes for computer work.Initial test was fine and glasses received in good time but couldn?t get on with them and there was a focusing problem - Returned them and had them adjusted but the new ones were just as bad ? Returned for a further consultation and found the opticians to be rather curt and impatient with me to the point that I just wanted to walk out to calm myself. The optician actually told me that they didn?t change the prescription. I then asked why did I pay £300 for the same glasses?, needless to say that I cancelled the glasses and got a refund and won?t be back Should have gone to Specsavers, which I did and am very pleased with my new glasses £65.00
June 2023 by Stephen Kennedy
Very friendly staff who keep you well informed irrespective of how trivial your queries are.Highly recommended.
April 2023 by Sally Falconer
Very, friendly, professional and helpful.
April 2023 by Jenny Bingham
Went for a routine check. Staff very friendly arrived early so was able to look at new frames. Had test done and had a referral to see someone about my cataract. Needed a new prescription for glasses. All done in a professional way. The optician was really nice and explained everything really well.
April 2023 by Mary MW
Such a lovely, helpful team in the Dumfries office.
December 2022 by Iain McCartney
Great experience, only drawback was the Wi-Fi signal in the shop. The assistant, Mr Springay was extremely friendly and helpful and he sorted me out with everything I asked of him.
December 2022 by mick sims
A very good experience. A nice place to go pleasant staff
November 2022 by Graham Gault
Very good serviceBrian was very professional.
August 2022 by Ilaria Veroli
Very professional and friendly place!Highly recommend
August 2022 by David Kennedy
My eye test booking was quick and easy. Trevor and the team looked after me well and I am really pleased with my glasses and the speedy service.
August 2022 by dave king
The staff in this shop are amazing so friendly and helpul
July 2022 by Sharon Drake
Excellent service from start to finish .
July 2022 by Jim Dobie
A fantastic experience great staff , on time and understanding ?
