August 2025 by John Graham
Staff very helpful
July 2025 by Kaiden Graham
Staff are very nice and let my and my friend try the dummy's to get a good look at the new Samsung folds and flips
July 2025 by jake anderson
The employees are very kind, really kind. They let me and my friend (both 13 so we really only wanna play with the phones) see the dummy phones, ask questions about us, just over all quite kind. And they let's us have free toys, yay.
June 2025 by G Brown
The staff in this shop are hands down, Completely, entirely incredible
May 2025 by Matthew Burn
Excellent experience. they couldn?t be more helpful and friendly
March 2025 by YerraChube
Very friendly, helpful and patient with my elderly mum who was looking to replace a simple 3g phone. Finlay had lots of time to try to help someone he was never going to make much money from, and helped my mum (erm?and me too!) get things clearer in her head.
February 2024 by Steve Robinson
Called in a couple of days ago for a replacement phone. Found staff to be personable, respectful, knowledgeable & helpful. Pointed us in the right direction for our needs (not the dearest!) & set everything up for use. Well done, it?s appreciated to get such service.
February 2024 by Alastair Moir
Super service and excellent deals
February 2024 by John King
Good Customer Service and very Helpful
December 2023 by I C
Great service, sorted us out with two phones for our charity, and another one the next week.
September 2023 by Alasdair Macinnes
Really helpful staff, attentive and knowledgeable, taking time to work through our issues. First class service all round.
August 2023 by Tracey Armstrong
I popped into my Local O2 Dumfries Store to ask a question. A member of staff approached ( his name was DUNCAN ) and he was able to help me out in simple form. DUNCAN also had a look at what Tariff I was on and got that changed to a better one. DUNCAN had excellent customer service and I was happy with his help. Thank you DUNCAN
May 2023 by Jack Jones
Very nice pleasant staff
April 2023 by Wendy Callander
I had to go into the store today to resolve an issue with my new phone after the delivery company had delivered to wrong address. Was served by Mackenzie who was absolutely fantastic and a credit to your store. Nothing was a bother and he got everything sorted out for me.
February 2023 by James Hutchison
Trying to get them to answer the land line phone is like trying to find hens teeth! No ansafone, no message of any sort, just a constantly ringing tone !! Definitely not good enough ???