January 2024 by Donald McBain
The salesman was very good, and the furnishings were priced for us normal punters. My partner was purchasing a elec recliner chair, and delivery was supposed to be around four weeks. However she ordered it on the Saturday and it was delivered to her house on the Wednesday. How's that for absolutely brilliant service. Very happy with the service and goods. Sandra Gray
January 2024 by catherine lockerbie
I requested a particular bed frame, which they sourced without any difficulty and at a competitive price. In addition, they kindly stored the item until the decoration was completed. Very helpful & knowledgeable staff. Courteous, careful delivery installation team. Highly recommend this local furniture shop.
November 2023 by Robert Fathers
Really nice people, very helpful and really good quality, I came here after i had a bad experience with another chair from a different dealer, a completly different experience. Tyhe guys that came out to set it up were fantastic, nothing was too much trouble for them, Thank you guys.
November 2023 by Steven Mullins
Had my whole house flooring replace by the good people from Norman's quality products and first class fitting
October 2023 by Bryan Trotter
Excellent service
October 2023 by Carrie Daly
All members of staff were friendly, polite, courteous and efficient. Outstanding customer service. Ordered a bed on Monday was delivered and assembled by Wednesday afternoon. Took away all packaging. Really impressed. Will definitely use this company in future. Thank you to all.
October 2023 by David Johnson
Comfortable vibe about this store.Nothing too much trouble for staff.Would definitely recommend ?
September 2023 by Neil ?NeilMac57? Macdonald
Brilliant showroom, it's like an aladins cave, with all its nooks and crannies. Top quality furniture as well. Very friendly staff that will bend over backwards to help you.
July 2023 by Stephen Kennedy
Excellent shop service and delivery on time. First class.
November 2022 by George Myatt
Great choice and friendly and helpful staff.
August 2022 by william mckay
Got ignored so bought elsewhere ,staff too busy yapping
July 2022 by Kenneth Baxter
Local good service
July 2022 by Brian Harrison
A new level of customer dissatisfaction has been achieved.We have been regular customers of the Newton Stewart shop for the last 30+ years and have NEVER had any complaints.We ordered a new sideboard unit from the Newton Stewart branch in March 22 with delivery May 22 and paid a subtantial deposit. Advised that the Newton Stewart branch was closing, that the Dumfries branch would arrange delivery and we should expect a call nearer to the delivery date.May arrived with no communication. Phoned the Dumfries branch and was met with a curt response with no date given for delivery.No further calls received so phoned again on 17th June to be told the unit was now in stock and would be delivered on Friday 24th June. Paid balance in full before delivery.Unit was delivered as arranged on 24th June, however the delivery team advised that the small brackets for mounting the internal shelf were missing. New brackets would be sent out ASAP.Friday 1st July (1 week later) and still no brackets received. Phoned again to be told that the delivery team hadn't advised the office and that new brackets would be posted out ASAP.Finally arrived and unit completed on Wednesday 6th July - but not until we had to go to the local sorting office and pay an extra £1.50 to retreive the parcel because enough postage hadn't been paid!
July 2022 by Jim Cooper
Great service, quality products at sensible prices..and they are local.!! Thanks again Julia, we'll be back.
July 2022 by Alex Taylor
very helpful arrived on time and driver was helpful
