May 2023 by Vikki Wright
Bought a PS5 and an extra controller at christmas, in the 4 months we have had it both controllers now drift. I took them into Game and they won?t do anything to help as I bought them online. I was initially given a number to phone and it doesn?t work so after phoning Sports Direct to get put through to Game as they don?t have a direct number I was given another number, this didn?t work either and no numbers online work. I phoned back and left my name and number for someone to call back and surprise surprise nobody phoned so again I phoned back to be told they don?t deal with online orders but there is no contact number to speak to someone. In my opinion this is really poor customer services I work in a store and we always honour online purchases and then sort it all out at our end to cause minimal inconvenience to customers. I will avoid using them in future.
April 2023 by John Christie
Staff don't seem to know anything about games or consoles as when you ask a question they give the response of I am not to sure I think the staff need more training so to be able to answer questions about the products there selling
December 2022 by Dan Fellowes
Brilliant knowledgeable staff, games and accessories for most consoles plus a range of pre owned phones. When a game i wanted wasnt available staff went the extra mile to order it in for me.
October 2022 by darksideRaymond
Simply shocking. Didn't know an xbox from his elbow. Tried to tell me my series s was a one s. After I got him to acknoledge the console I was trading in, he Then, after 10 mins came over and told me he didn't know how to get it on the TV. At that point the chap asked me to come back tomorrow. Complete incompetence. Why would you let someone willing to Spend £400 on a series X walk out. I done this type of job for over 12 years and have never came across such poor service. Shambles of a company.
September 2021 by Shona Collins
Was very disappointed with the new store. Only one member of staff at a busy time. If it was only serving probably would not be a problem but customers go in with queries which sometimes take a while. We were obviously unlucky that this was the case which ended with a lot of people waiting and quite a few leaving without there purchase.
June 2021 by Ryan MacDonald
It's a bit small, much like St Enoch's branch in Glasgow, and much like many other GAME stores... Poorly stocked.
February 2021 by Ruaridh Gillespie
Ordered click and collect thinking it would be quicker than waiting for home delivery. Found out after ordering it would take a maximum of 4 days when it turned out it took 12 days. Meanwhile went to Argos and picked the same headset straight up for 10 pounds cheaper. Then went on to try and refund the late pair from game. The shop would not refund it even though it was delivered to them.
February 2021 by Winston Smith
They're nice and know what they do/talk about.
February 2021 by Tom Kirk
Staff friendly and efficient, and know thier games ?
September 2020 by Uchiha Bawb
I've lost count of the amount of times I've been into this store, picked something from the shelf to either be told at the till that it's a) not in stock or b) no longer available at the discounted price advertised, is ridiculous.\\nSort it out please!
July 2020 by Alison McEwan
This is the first time I have been in the shop for a few years. I noticed a difference it was clean,tidy and well stocked. There was 3 men working in the shop and they were all very helpful,kind and knowledgeable. I will shop there again.
February 2018 by HAROLD MCFARLANE
The staff was very helpful
February 2018 by 88 HaZe 88 CS-GO
freindly staff but ive just purchased an Samsung s6 was to be on o2 but its locked to Voafone , im trying to reach the Game customer service to see how this works out as im not vodafone this phone is , The phone i purchased had o2 stckers on it £259 I CANT USE, AS OF YET HOPE i DONT NEED TO PUT OUT MORE MONEY TO GET THIS UNLOCKED, i DONT STAY NEAR THE STORE I HAD TO TRAVEL 84 MILE SO I CANT JUST POP IN...hOPE TO MOVE MY STARS UPTO 5
January 2018 by Dryden 1877
Great wee shop, Managers is one of the best...
August 2017 by Tom Hall
Friendly, helpful staff. Easily accessible in the town centre with a number of free parking sites in close proximity. It's a Games store.....and I like games!!!
