June 2025 by Iain Macpherson
A good range of products held with more available for order. Some items are home delivery only. A reasonably easy website to negotiate. Items can be ordered for pick up at the store. Large car park with disabled spaces at the entrance. The shop entrance is wheelchair accessible. Plenty of room to manoeuvre in the shop. Helpful knowledgeable staff. Usually a very quick service. Help available for taking items to the carpark.
January 2025 by Rod Kennedy
Great customer service and really helpful staff.
Thank you.
November 2024 by Waqas Salman
Before you Argos Furniture, make thorough research and understanding of return policies that can save you hassle later. You may not get your money back as the store will not accept returns.
Likewise, customer service is hopeless, and online support is outsourced to untrained staff that will only eat your ears. Store staff is trained in abusing customers politely, denying their complains, blaming them for mishandling the product, and making unsubstantial grounds to refuse your claim. Finally, you end up in dargining heavy loads in frustration. I wish if there could have been laws to deal with such rouges, but unfortunately, there are none. So the best remedy is to avoid getting into such situations.
September 2024 by Marion Anderson
Earlier this afternoon I visited the Argos store in Dumbarton for the first time and was extremely impressed with the excellent service which I received. Without going into detail, I cannot praise Michelle the Manager highly enough for her friendly, efficient, understanding and professional handling of my problem - which I would add was not of her making. I would have absolutely no hesitation in recommending Argos Dumbarton based on my experience today and I will definitely be using the store again in future. Many many thanks to Michelle.
May 2024 by Iain Hickey
Just passing
February 2024 by Bob McCaughey
Order was ready for collection. Staff friendly and welcoming
February 2024 by Thomas Smith
Bought a 65 watt Universal Charger, "Universal" but it didn't have a type C adaptor. The box was heavily taped on both sides and the top of the box is packed in so tight the rear of the box rips a little. I took the charger back with receipt to exchange it. I was told, can't re sell that so you can't return it, in a very unfriendly manner. The lady then said "You should have checked it before leaving the shop". Who on earth stands in a shop to open a "Universal Charger" to confirm that it is intact Universal? I then said the box was taped at both ends and I needed the charger quickly and in a location where I had no knife to hand. Anyway, fast forward to buying the correct one with a now wasted £50. I came home opened it (same box as previous one) with a knife and opened the top as gently as possible, guess what? It ripped in exactly the same place as the first box. The staff where rude and obnoxious, almost thriving in an opportunity for some kind of conflict. Terrible customer service and no need to be rude just for the sake of being rude ?. This kind of nonsense is starting to become the normal, where people just can't be nice / kind to other people, never mind someone spending £50 / £60 in their shop and hundreds / possibly thousands over the course of the year through my business. Not that they will cry about it, but that's the last I will buy from them, if that's the kind of people they choose to hire and provide "Customer Journey". Very poor experience indeed ?
February 2024 by Janice Rae
Went into Argos tonight Friday 26th January 2024 looking for the EE shop it?s only been away two years ???? just want to thank ?TONY? who works at Argos who took the time to look up a number for me and helped me immensely, what a helpful young man, who went out his way to assist me , A fantastic asset to the dumbarton store, which I have shopped at for many a year, and never had a problem, all staff are brilliant. Thanks again Tony you were correct ? the problem was fixed over the phone ?
January 2024 by Tommy Corrie
Quick service
November 2023 by James Mc laughlin
One old blonde with bad attitude, hates customers - lives to frustrate customers, has a very poor confrontational approach. Its not what you say but the way that you say it.. Aye a right auld witch.
January 2023 by karen winton
I like this store, it's clean, staff are friendly and efficient, good choice of products. It's local and handy..
October 2022 by Remrett Gorden
They usually have what you are looking for and if not it usually in next day if you order online.Generally value for money at Argos!
October 2022 by jacqueline wylie
I am a frequent customer & I have found the staff to be helpful engaging & professional
August 2022 by SAIRUS
Value for money products, great service , friendly helpful staff ..over all handy local Argos ?
November 2021 by Ann Campbell
Marie is a real credit to dunbarton branch can't thank her enough so very helpful after bad online experience
