December 2023 by Mary Bissett
Very good and very helpful
November 2023 by Marek Laszczka
Everything you need to fix something
January 2023 by Wendy Shaw
Has everything you need at reasonable prices great service
June 2022 by Jane Farquharson
Had exactly what I needed.
August 2021 by Kate McArdle-Sellar
Very rude female member of staff, would not allow me to pay for goods by card as was under £5, she could have explained this in a more professional manner. Will not be shopping there again despite using it for years.
March 2021 by Sean Corcoran
This shop has being a life line for my pet Guinea pig and hamsters during lockdown, straw, hay and sawdust cheapest also bags of food is better quality than other shops. A big thank you to macdonalds hardware staff.
March 2021 by Inez Visser
Bottle gas stockist. Really helpful in 2020 as campsites not selling gas from site shops due to Covid.
March 2021 by Norman Macdonald
Excellent shop friendly staff and wide range of products.
April 2020 by Lynda Pickersgill
They only allow returns for refund if the item is faulted. I didn't open the item I bought but they refused to give me a cash refund. I received a credit note. Their communication was poor. When deducting how much I had spent on one visit a member of staff miscalculated the balance and gave me an extra 50p, when I drew this to her attention she got out a calculator to check and said I was right but offered no thanks, as I left she did not even acknowledge I was leaving. The staff here are rude and unprofessional. The items are overpriced. Not somewhere I would recommend. I understand they have competition with the Internet so you would think they would try a little harder by developing their customer service skills.
November 2008 by Qype User (aburt8?)
Macdonald's Harware is located on Dingwall High Street. You can sometimes park outside but the area outside the shop is usually busy. It is an interesting shop with a good selection of items including kitchenwear, hardwear, ornaments and gifts, pet food and accessories, garden equipment. They shop is packed with items and so it is sometimes hard to see at a glance what is on offer. They have some lovely ornaments and items for gifts. They sell Highland Stonewear at a resonable price which I like as I often find this hard to get hold of. The staff are always very helpful and friendly and are very careful to wrap up and package any breakable items carefully and securely. They are also more than happy to have a look for any items that you are searching for. Although rather pricey this is a good store for those hard to find items and is great for gifts. They have some stylish kitchen equipment as well.
