June 2025 by sarahconormillie family
One rude man think it was the boss this time
Wrong sale went through
He was so ignorant
Won't use again
February 2025 by ??????? ?????
That's the result after I washed my car, scratched
January 2025 by pauline cooper
Customer service guy on Nightshift is not trained up to serve gas/ electric cards which is shocking, all staff should be trained fully when working in a petrol station which has these services,
December 2024 by John Giles (fLex0)
Rude and unhelpful staff.
October 2024 by Chris Polok
Filled my car, washed, hoover and tyre pressures, also roller car wash aswell as powerwash with hot, soapy and polish of you want or just a quick spray, i like it very much
September 2024 by MK Trading
I had a noteworthy experience that I would like to share. I accidentally dropped my wallet outside a shop, which contained £250. A staff member named Umar found it and promptly reported it to the police. When I realized my wallet was missing and returned to the shop, the police were already there to collect it. Fortunately, I arrived in time to retrieve it myself. I offered Umar £50 as a reward for his honesty, but he declined, stating it was his duty. I was truly impressed by his professionalism. Shell Easthouses, you have earned a loyal customer. ?
March 2024 by H
Do not use for click and collect, they refused a very important package which I needed on time and had been waiting for which is now going to take too long to come for when u need it for now, very unprofessional. They said it was due to lack of space but they barely had any packages there, this shop should definitely not be listed as a click and collect, they can?t handle it.
June 2023 by Pal Stuart
Guys always on phone and in a bad mood . Bad energy all round . Not going back again.
April 2023 by Alan Scott
Do not use the petrol station for click and collect for parcels. When presented with evidence from eBay and Royal Mail tracking numbers evidencing delivery with a date and time still maintain they do not have parcels.
March 2022 by Jeff Hodg
Shell is buying Russian oil. They are helping to fund war. ***** Thank you Shell for your feedback yesterday and announcing today that you will be discontinuing purchases of Russian oil.
November 2021 by Chris Polok
Fuel to make cars go!
October 2021 by Thomas Baxter
Most of the staff that ever work in this place hate petrol and customers. They want you dead. Well they act like they do. If the current night shift boy isn't asleep in the toilet, he's screaming at you for daring to want to buy something (you absolute c^nt.....don't you know how stressful stacking crisps is). On a serious note, the station does have some good staff members but last night I was literally barked at for trying to pay cash cuz he was "extremely busy" despite nobody else being there. I was actually shocked enough to write this review.I'd say I'd avoid it but I'm far too lazy to drive to the other one. If you're in the area and your petrol light is showing, i'd just abandon the car and get a bus instead. Your car will thank you.ALSO: They've signed up for UBER EATS and put the location in the wrong place a mile away, so even the Uber Drivers avoid the place like the plague because they can't start the trip.
September 2021 by M G G
Was directed to this petrol station in the middle of the night.The station was well lit up, and appeared to have a adequate number of fuel pumps (though I couldn't comment on during the day or busy periods) - The pump ? was pretty good in that it was easy to stop on the desired amount fuel.With it being a 24hr petrol station I expected service via a window, but to my surprise the shop was fully open.The night shift staff member wasn't overly keen on conversation but was pleasant enough.The price of fuel was of course exorbitant & extortionate.Overall this Shell Fuel station met my expectations in that I was able to easily purchase the required amount of fuel.4/5?
September 2021 by elderdar 85
I have personally worked for shell in a few petrol stations and i can easily say this is the worst I've been to by far. At every visit (and I'm local) the staff are lazy, rude, unprofessional and completely unwelcoming. You are lucky if you can pry any more sound out of them than unidentifiable grunts and groans. The staff are frequently standing on thier mobile phones either ignoring you or serving while chatting to people on the other end. On more occasions than i would care to see i have pulled in to fuel up and have been met by staff that are angry and swearing as i have interupted thier cigarette break out on the forecourt. Not directly swearing at me i must add but as they go back to the shop. Customer service is non-existent and if i can get fuel elsewhere i do but being my local petrol station i find myself having to many encounters with the place.
September 2021 by hugo tang
All staff here are really great EXCEPT Thinesh. He is always incredibly unhelpful, disinterested and rude, unable or unwilling to answer even the simplest of questions. He let's down all the other hardworking guys in there. Poor effort.
