November 2018 by Lynn Brennan
This on a truly terrible company. Bought a house from them in 2016 big mistake. Turns out it had 2 structural defects. Have spent all this time fighting with them to resolve the issues, it has been a nightmare very stressful and frustrating. They eventually replaced the roof but so far no progress on the outstanding issue. Their attitude towards us is shocking, it?s like it?s our fault they can?t build decent homes. Even when they have an independent surveyors report that tells them all the issues they still dither around trying to cut corners. The biggest issue we have with all this is that they were aware of the faults BEFORE selling us the house. Although you get a 10yr Guarantee with the house, they will only step in after 2 years or where the developer refuses to do the work. This company use Premier Guarantee for their cover and they are pretty much cut from the same cloth as the developer!I put a review on previously but they deleted it.
