February 2024 by Joe Lumsden
From initial contact all the way through to handover, outstanding service, Declan really pulled all the strings to help me out, Dalkeith Ford really know how to look after their customers, thoroughly recommend if buying new or second hand cars, hassle free, professional, truly outstanding!
February 2024 by Daniel Twist
My experience at Dalkeith Ford Centre was cracking because they were very helpful in getting the car to the dealership speedily, discussing the car and in the general sale of the car."
February 2024 by Graeme Donald
It is absolutely brilliant from start to finish. It was my son's first car, and they were really good with him.
December 2023 by Morgan Huvé
I've visited this Ford garage a few times for minor repairs and MOT, and I've always received excellent service!Ross and his team are helpful, really nice, and always take care of everything that's needed. I would 100% recommend them!
December 2023 by Amanda Lynch
Delighted customers. Great friendly service from the minute we went into the showroom. No matter who we spoke with they knew us and helped with any queries. Couldn't ask for more. Thank you to Declan, Caelan, Sam and Tony
November 2023 by Daniel Oubari
Don?t usually leave reviews but I was really impressed with this garage as a lot of the time other places are a nightmare to work with when it comes to complex repairs. I dropped my car off on the Wednesday which I was then provided with a really nice 20 plate Fiesta as my courtesy car. This allowed me to get back to Glasgow and collect my car on the Friday. Really happy with how quick they were sorting my car. Probably the best customer service I?ve had with a garage.
November 2023 by Susan
Just collected my second car from Dalkeith Ford Centre. Through both sales processes and servicing, their customer service has always been excellent. The team are very helpful and make things easy.
November 2023 by Jim Watson
The experience at Dalkeith Ford Centre is great - their ability to listen to the customer and provide customer service is all you could wish for!
September 2023 by Mark Fowler
Excellent service from this dealership. We were on a two week holiday starting from Norfolk and upon arrival in Edinburgh our Ranger developed an adblue fault which gave a maximum range of 500 miles until engine shutdown which would not allow us to get back to Norfolk via the Lake District. Ross in service made every effort to get our Ranger into the busy workshop for diagnosis and repair which enabled us to complete our holiday. Can?t thank Dalkeith Ford enough.
September 2023 by stuart gilbert
My experience at Dalkeith Ford Centre was cracking because of the friendly and unpushy sales staff.
August 2023 by Pamela Hunter
Tony was excellent . Very welcoming, warm, knowledgable and an asset to the business .
August 2023 by Robert Park
Helpfuln salesman, informative but not pushy.
July 2023 by Vanessa R
Staff were all great, Sam and Declan. Very professional and very happy with the used automatic car I found there so far. Thank you.
May 2023 by Linsay Middler
I was pleased with Dalkeith Ford Centre and would recommend them because they explained everything every step of the way easy to deal with and no sales pressure put on you from the start that's the reason I went back to them thanks
April 2023 by Lesley Ross
Absolutely love my car, was just what I was looking for. Sam was very helpful, polite and arranged for a car from Kirkcaldy. It was all very smooth. I had a couple of queries after I collected my car and Sam responded to these quickly. He also put me in touch with the services team to try and get a clip replaced.
