Banks in Dalkeith, Scotland

“I am long customer and I had lovely service when I was business client but when covid killed my income and had some financial struggle customer service in Dalkeith branch done 10 times more effort to help me to get my money back - that day I spent there 4 hours while girls were working hard to sort my issue. I will never change bank and definitely recommend this place to rich and normal clients.”

“Visited this branch Thursday 8th September! Was served by Maxine. My reason for visiting this branch was to re - new my ISA! Was unsure about re investing. Maxine's knowledge of ISA,S was second to none. She guided me through the process with such ease and professionalism I had complete confidence in her advice. She is a credit to Nationwide.Pauline connachan”

“Staff are pleasant and helpful. They could do with more tellers actually helping rather than greeting you at the door and offering water. Nice touch but not really what we come into the bank for.I left feeling accomplished. And very welcome ;)”