July 2023 by K Mcleod
Worst shed I have 18ftby12ft leaked from day one problem is roof is made from channel lining most of the felt nails go through the channels instead of thicker wood pop out then water pours in are not interested will have to reroof with ply myself
May 2023 by john watson
Fantastic aftersales. They have assisted us on two occasions now with no hassle whatsoever. Keep up the good work!!
June 2022 by Vickie Mc Eachern Dodds
Thank you to guys that installed my shed today Thank-you brilliant
April 2022 by Christine Mills
Buyer beware! If your purchase presents no issues then you will likely dodge a bullet! If you do encounter a problem then be prepared for zero assistance or customer service! E-mails and phone calls ignored. Promises of contact to advise about when repairs to be carried out not kept. Still waiting after a month to hear when repairs might be carried out. Totally disgusted and fed up with this lot!!!
February 2022 by Stu
Ordered summerhouse on seeing a friend's , delivered in August 21 . On delivery and assemble all looked ok . Treated as per instruction, Now we have black mould on most of walls . Phoned forestcraft told someone would come out to look at it.After several weeks and phone calls some one came to look at it said stuff we had used to paint/ stain it was ok could not help regarding mould. Decided to replace and silicon corner trims in process broke two of them said he would come back that week with new ones three weeks later still waiting.Looks like will have to try and fix myself or be left with poor quality job. Would never recommend to anyone after sales service very poor.
December 2021 by Gloria Simpson
the guys who came to my mums today were very polite and curteous to an old lady..thankyou both for a job well done too..
November 2021 by Lynda Berry
I ordered a small cabin and toolstore at the start of 2021 which was delivered in August. Mixed dealings with the sales staff . Some were very helpful others not as much. I felt that the price was good and when the goods were delivered was happy enough with the quality. However the erection of both left a lot to be desired. The holes that the bolts went into were just gouged out and splintered. The canapy on the summer house was very uneven. When I spoke to the older fitter he was disinterested and moaned about other customers. When I got them painted the painter spent a good half day sanding down the rough edges. I would have complained direct to company but due to the issues with Covid felt there was no point at that time however now that things have settled down thought that I should review. This could be a good product with a bit of care but the poor finish and attitude of the fitter would make me not recommend this company.
November 2021 by Dan Moffat
After sales is shocking I bought a 13x10 summer house found it to have three leaks in it, phoned to get it sorted 3 weeks ago and was told they were busy and someone will get back to me still waiting. They won't be getting my garage order or recommendations from me.
October 2021 by Brian Walker
Good prices for there log cabins
March 2021 by Papa Zappa
Ordered a shed which they assembled, roof leaked badly and rusted some of my tools, they refelted roof so, we ordered another shed which is fine but, a few weeks ago, the first shed leaked again, I phoned twice but, no reply, I am really angry. Will fix this problem myself, will not go back to them!!!
January 2021 by M T
Great service. Great products. Great prices.
August 2020 by mwg7
A few years ago we bought 2 Forest Craft "gazebos". We were delighted with them; so when they were washed away in a storm we did not hesitate to replace them like for like. Sadly the replacement of one of them was not the same standard. To be fair Forest Craft replaced the faulty one, BUT the replacement has proven to be sub standard also. The roof felt is on incorrectly and this winter the roof leaked, the slats have separated allowing water in, the windows have leaked (and continue to do so in the rain) and the mould and the leaking has stained the walls, the ceiling and the floor. It took me a few hours to try to rub all the mould of the roof - not totally successfully. We are so disappointed in this construction.
August 2019 by Fraser Marshall
Just took delivery of a bespoke log store and the service provided by Forest Craft was top notch from start to finish. Good quality, value for money and friendly sales and delivery staff. Very happy and would definitely recommend them. Had one of their sheds and logstore in my previous house too and both were still as good as new years later.
August 2019 by Jamie sTEVENSON
Great range, reasonably priced and do full construction.
May 2019 by Niall Macgregor
Friendly staff and good value products
