September 2025 by Jim mckinlay
Poor staff
September 2025 by hongyu shao
Very bad banking experience, took a lot of coins, the bank has no machine to point change. This is a bank. There are no machine points. A lot of staff stood there, but did not do substantial help to the customer. Very bad branch
August 2025 by Gary Gray
This should be top of the list for closing, 3 times this month I've went in on a Saturday to pay in a substantial amount of cash for work purposes only to be ignored by staff, when the machines aren't accepting money, asking for assistance at the front then directed to the unattended counter to pay in only for the staff to stand at the front and continue their conversation while I'm stood like a spare part at an unmanned counter and no other customers. I will be moving my personal and business accounts to another bank as this is a common occurrence in this branch
February 2025 by Mary M
Lovely branch everyone is so helpful special thank you to cameron for being a gentleman and helping me with the banking on my phone Mary
July 2024 by John Reid
Thank you to Laura and Julie from Cumbernauld branch, for all their help
Great customer service and were so helpful
April 2024 by Alexander Hardie
Friendly staff and helpful
February 2024 by jimmy nimmo
Unlike Gerry we didn?t mind the presentation before opening an account it saves possible questions at a later date , staff were very informative, friendly and all with a smile
August 2023 by Gerry Dickson
Had to sit through a 45m presentation before I could get a savings account. I knew what I wanted but still had to waste time on products that were of no interest to me. Staff wasting my time and their effort.
April 2023 by Daniel
Had a great experience at the branch. I was helped by two ladies, who were both very friendly and helpful. I arrived late on Friday 28th of April not long before they closed and they put a lot of effort into making everything work for me.They were able to answer all of my questions in a clear and concise way. They were also very patient with me, as I was a little nervous about the process.
January 2023 by anis
Very helpful staff with good maners
November 2022 by anis korked
Very helpful staff with good maners
August 2021 by James McMaster
Always good customer service
January 2020 by Lynn Fletcher
THIS BANK AND ITS STAFF IN CUMBERNAULD ARE JUST BRILLIANT
September 2018 by Ferdia
Nice profile pic ð???
November 2016 by Christina Douglas
I like going to rbs banck in Paisley because it's really helpful and the staff is very plate and frindlay very warm and welcoming into the bank and always keeping your account safe and the best bank I always stick to is the rbs
