April 2023 by Charlotte Leddra-Graham
Really happy with our purchase from this company, ordered 4 chairs on a sunday and they arrived by tuesday ? very quickly sorted out a small manufacturing issue with one of the chairs, would definatley use this company again, good customer service and good product, thank you
November 2022 by sandra patricio
Zero stars. AVOID at all costs. They do not have stock of the items they sell- as soon as an issue arises their "strategy" is to forward the customer their communication with the furniture manufacturer and take no responsibility. Poor customer service all around, so unless you want to waste weeks on end trying to sort out the issue and end up out of pocket I suggest you spend your money elsewhere.
October 2022 by joy foster
Great business. Great service. Lovely people. After being badly let down waiting 4 months for an expensive wardrobe and non arrival. I spoke to Michael and Steve and felt reassured l would get this quickly. 11 days later ready for delivery. Very competitive prices and excellent service throughout. I will most definitely be using again in the future. 5 stars are not enough
August 2022 by Eric Davies
First class service you need office furniture you will not be disappointed! I am a real person and I do not own or have relatives in this company just very happy with my purchases he's a good guy.
August 2022 by Davide Avesani
They sent me a collage of chairs!!!! the bottom part of my office desk chair is from another chair.. as a result the bolts don't fit properly. Awaiting if they can solve this
July 2022 by Google user
I had a to unfortunately cancel an order I placed with them. They came back to be very quickly, and sorted the cancellation without any issues. Great and efficient service, I will definitely use them again
May 2022 by Dawn Hodges Adcock
The worst experience I have ever hadThe worst experience I have ever had. Please do not purchase anything from 121 furniture. Total incompetence from start to finish. Dropped the first sofa at the wrong address. The second sofa arrived damaged. Then a fight to get a refund. Just under a month of stress. A total joke of a business. Be smart shop and shop somewhere else. I would score them a zero if I could. Awful just awful.
May 2022 by Dee Hodges
The worst experience I have ever hadThe worst experience I have ever had. Please do not purchase anything from 121 furniture. Total incompetence from start to finish. Dropped the first sofa at the wrong address. The second sofa arrived damaged. Then a fight to get a refund. Just under a month of stress. A total joke of a business. Be smart shop and shop somewhere else. I would score them a zero if I could. Awful just awful.
March 2022 by Nicola Lawson
Found a unit I really liked and emailed regarding delivery etc before I ordered. I got a very speedy, friendly and helpful reply from Michael and when I ordered I got all the delivery info sent from Steven. Top quality, amazing value for money and a very fast and speedy delivery (I ordered Wednesday and it was here by Friday) would definately use them again.
March 2022 by Dawn Joanne
Still waiting for a refund of £554 as a result of returning my daughters cabin bed which broke after a few months. Really disappointed ??
Need to replace her bed but l am currently unable to do so !!
September 2021 by Abi Laditan
I had a to unfortunately cancel an order I placed with them. They came back to be very quickly, and sorted the cancellation without any issues. Great and efficient service, I will definitely use them again
September 2021 by Abi Laditan
I had a to unfortunately cancel an order I placed with them. They came back to me very quickly, and sorted the cancellation without any issues. Great and efficient service, I will definitely use you again
August 2021 by Polly Perkins
Found this site by accident and so glad I did my front room lamp tables are absolutely beautiful! One ?? very pleased customer
April 2021 by Ruth Buckingham
Found 1-2-1 through a Google search and was really impressed. Their pricing was very competitive and the products arrived promptly. Delighted with my desk and chair. Liked the fact that they also contacted me to update me on delivery and ask if everything was ok.
April 2021 by Sharif Rahman
Excellent customer service, I bought a chair many months back and had an issue with it, mainly the fault of the supplier, but 121 Office Furniture went to a lot of trouble to ensure that I was happy. They kept me informed and have been very polite throughout. Thank you
