October 2023 by Anneke Devine
Booked this place but got upgraded to theBest Western across the road! Rooms: Very comfy and big bed!
October 2023 by Kay Brain
we booked this but were checked in at The Best Western Hotel across the road. We were delighted to be told they were upgrading us and our room was brilliant...so comfortable. The staff were very friendly and helpful, and our evening meal was delicious. Would highly recommend.
August 2023 by Lewis Waterfall-Brown
Went for a long hike, thought I would book my partner and I in after so we could relax.Paid £115 for the night, due to delays we arrived late. To our surprise there was no one on reception even though they said we could have booked in later.They said they were unsure how to get in the room.Once in we were even more surprised to find that there was no hot water! After walking back and forth in the rain they informed me they didn't know what to do.They fixed it in the morning, meaning it was fixable, they simply didn't want to pay someone to come out and do it.After all of this they offered us the grand total of £40 off.I don't know who they are thinking is paying £75 for a poor ground floor room with no hot water but I wouldn't have if I had know. Also trying to fix it meant I didn't sleep.Horrible place, full of unhelpful people.
June 2023 by Hugh Christensen
Run by the best western hotel next door. Awful check in process. Very poor customer service. Avoid
June 2023 by Tobias
The Glenbruar House, which belongs to the nearby Best Western Hotel, doesn't look very inviting from the outside, but inside it is very nicely and comfortably furnished. Unfortunately, there was a bit of a smell in our room, even before we took off our hiking boots. Check-in was delayed more than 1 hour and at dinner we had to wait a long time for food and the bill. But the food was okay!
April 2022 by hks84
Me and my friend were due to stay here this weekend so we could climb some hills in the nearby area. Unfortunately my friend tested positive for Covid. I phoned the hotel and they were brilliant with dealing with our cancellation. We will definitely stay here as soon as we possibly can. Thank you for everything!
November 2021 by Family Clayton
Good value. Restaurant sensibly priced.
May 2021 by AlanBlair1974
Glenbruar house is directly across the road from the main crainlarich hotel. It?s an excellent location for hill walkers and sightseers. We were surprised at how modern our bedroom was - spotlessly clean, nice modern decor, comfortable beds, excellent shower. Having driven past the main crainlarich hotel many times - which looks okay from the outside - were were amazed at how nice it was inside. Lovely bar and lounge area, and the main dining room is fantastic, modern with a highland grandeur. Great menu options and again were shocked at the quality of all our food. Everybody though each course was delicious. As nice as a top restaurant. Good price too. We also had breakfast included - and it was also fantastic. We were all really impressed. The staff were all excellent. Warm, friendly and efficient. We could not fault our whole experience staying at the glenbruer house/ crainlarich hotel. We highly recommend staying here. We will definitely be back.
November 2020 by Tomasz Bochi?ski
Friendly service, tasty breakfast
November 2016 by Franti?ek Varhaník
Very friendly stuff, nice bar.
