September 2023 by NikkiJane72
We went in to get a later lunch on a Saturday with family. They started by serving us 3 pints of the most rancid, vinegary Old Jock I have ever tasted. I find it very hard to believe that it had gone that badly off over the course of one day. The barstaff replaced them with other drinks with no fuss, but I was dismayed to see that when we went to the bar to pay, the pump clip was still on, implying that they were still serving this awful beer. The food was OK - not great, standard pub grub, but at fine dining prices. Their veggie selection was quite disappointing. Then to add insult to injury they slap on a 12.5% service charge, which I don't recall seeing anywhere on the menu. We were a group of 4 adults and 1 child, so hardly a large party. Really not impressed.
September 2023 by Darren B
We tried to book a table for 11 guests, consisting of family and friends, the night before a wedding. We phoned almost 3 weeks in advance to try and book, since tables of 8 or over cannot be booked online. The first time phoning we were told we would receive a phone back shortly, after they had spoken with the restaurant manager to confirm the booking. Over 24 hours later there had been still no response, so we called again and was told the same thing, they would chase it up and get back to us with confirmation. Another 48 hours went by with no response. We then phoned again to check up on the booking only to be told the restaurant manager won't make a decision on the booking so both the member of staff and ourselves were left in limbo. Left infuriated at the ignorance and lack of service just trying to book a table we decided we would no longer like to book with them since our custom is not appreciated. We have went to the copper dog (now named the Spey Inn) for several years and loved it, however we will not be returning due to this huge disappointment and rude response. The bridal party wanted to spend their last evening spent before marred life with family eating good food in nice surroundings in one of their favourite local restaurants/bars, but what a disappointment that turned out to be.
September 2023 by Bereness4649
The service was slow with no attention to detail. Our food was served after two other tables that arrived and ordered 20 minutes after we had sat and ordered. Then we were asked what we ordered. My burger was well overcooked and the husband's beef pie had claggie pastry, not flaky or inviting. The gravy was over salted. We would not return.
August 2023 by Fiona W
Fabulous spot. We sat inside as it was a bit cooler but outside on a nice day would be lovely too. The menu has something for everything, we all had the panko breadcrumbed haddock, home made chips, homemade tartare sauce and mushy peas.....gorgeous, fresh and beautifully cooked. The staff are delightful, helpful and smiling! Beautiful traditional setting. After lunch my guests, from Australia, went across to the Craigellachie Bridge. Simon is a Pipe Major, so he piped us across and back. Perfect end to a lovely lunch.
August 2023 by Rich Somerville
Great staff and excellent service. We had a bar snack and a drink. All good. Definitely recommended
August 2023 by John Middleton
Visited for a meal only. Booking essential in busy times. We visited when only one chef available but food excellent and no wait. Restaurant of Spey Inn menu full. Patio seating for eating and drinking. On site parking. Upstairs is substantial whisky bar displaying choice alphabetically. Service charged added to bill. 12.5%Parking: In front of hotel. Room for 20 cars at front. Possibly more spaces at rear.
July 2023 by Neil Bethune
Nice bar and restaurant. Good food and drink selection. Dogs welcome ?
July 2023 by braveheartscot
This is a really cosy pub/restaurant and is very welcoming. Good menu, reasonably priced and all food was well presented and tasted delicious. While there the staff gave us a tour of the Quaich bar which is great to see. It currently has over 800 bottles of whisky on display. Definitely worth booking this restaurant beforehand.
July 2023 by Skeeter1600e
Popped in for lunch today, our first visit having driven past many times. The restaurant had a lovely cosy feel to it and the initial welcome by the staff was warm. Our meals were really nice, piping hot and very generous in size. Attentive service throughout the meal, and we felt well looked after. The bill had the service charge included and we thought the price was good value for a lovely meal.
July 2023 by peterdM3190NT
First class all round We come here every 6/8 weeks and whilst we have never had reason to complain the service was average. It seems the staff have been changed and it is a long time since I have come across such attentive and friendly bunch of people. They went that extra mile and it is so nice to have chatty smiling staff. I would give them 15 out of 10. Fantastic.
July 2023 by Pierre Kruff
It?s not the CopperDog anymore.Food quality is lower average. Prices are pretty steep. Location nice but not as nice as it used to be. Staff friendly.Unfortunately you get charged a 12.5% service charge without any previous warning. Once you ask for explanation you get told that it can be taken off.Quite disappointing, can?t recommend I?m afraid.
July 2023 by Laura Fraker
Burger and fries, fish and chips. Wonderful drinks and desserts. Cute place. Sat outside on the patio.
July 2023 by Vena Raffle
Nice place. However, the table water appeared to have come straight from the bottom of the Spey. It had alge in it. It was returned and we were given a bottle of Harrogate bottled water instead. As Scottish water is sold around the globe, why are you serving Yorkshire water bottled in Ireland to guests in the Highlands of Scotland?The food was average and not to the previous standard we experienced a couple of years ago. It was poorly presented, dry (the chips and pasta) and lacked any wow factor.Dessert was nice.Service was exceptional. Young, helpful, delightful waiter.
July 2023 by Ryan M
After a nice welcome by the young waiter we were handed the menus for food and drinks. It went downhill after this, took a while for the order to be taken, young waitress with very little communication took our order, the food arrived quite quickly but was bog standard and incorrect. I asked for no tomato but with peppercorn sauce but the burger arrived with tomato and no sauce which I had to wait an extra 5 minutes for. We also then had to wait again for the cutlery which we had to ask for. Meal wasn't checked back on, plates left on table and we went to the bar to pay. Very disappointed that to see 12.5% added onto the bill for service that wasn't at a great standard. We then had to wait for change from the till which left us hanging about the bar area. It wasn't busy and I can understand why if this is the quality they provide. We won't be rushing back.
June 2023 by Steve Soeth
Food was satisfying. 3 stars for service because they mixed up 3 Hamburger orders(The orders were correct they were just mixed between three plates)so nobody got quite what they ordered. Other than that, the service was fine.