March 2023 by Shona Winsborough
2 delivarys iv been waiting on for 1 week cant be poated due to not being in when i spacificly said while tracking to leave in my safe space! This is a terrible service as i now need to arramge collection
December 2022 by Hilary Lilly
Sender tracking No says delivery was attempted a week ago. No card left so I was not aware. Tried to rearrange delivery online but page keeps coming up with an error. Not a great service!
January 2022 by Shaun Dobbie
Useless operating hours.
January 2022 by Dill Bee
After missing a parcel and ordering a redelivery, nothing happened. I can't go down here myself because these opening times are terrible. Not only is the job not being done right, it's only being done for 2 hours a day.
January 2022 by Linda Jaap
Can't praise Gary, Mark and the rest of the team here highly enough. They have given me fantastic service for decades - thank you all sooooo much xx
August 2021 by Morag Brown
Opening times are a joke. What is the point in only being open for 2 hours and you cannot blame covid anymore which seems to be the go to excuse for companies nowadays
August 2021 by Euan Sinclair
Took a late start at work this morning because I have an important parcel to collect from the Royal mail sorting office. I work long days, starting early in the morning but managed to blag an 8am start to get in for collection. Got to the post office and turns out they're closed on a Wednesday? I get covid has caused some issues, however pretty much everything else is back to normal, so why are they still running a reduced service at the post office collections counters. I work past the Posties finishing time so difficult to re-arrange delivery and also the sorting office is just around the corner from my house so not going to take a day off to wait for delivery when I should be able to walk round the corner and collect. Absolutely useless. Im sick of companies using Covid as an excuse to provide a poor service.
August 2021 by peter foy
Joke of a service because of work can't access between 7.00 am and 9.00 am
January 2021 by Brian Stewart
Closed.
January 2021 by John Adamson
Nothing special
August 2020 by DM Epic
Went for a Job interview and was asked fo proof of National Insurance Number. No previous information was give to me that would be needed. So I presented still a tax return on which NIN is printed on it. Member of staff told me it's not valid. Very unprofessional, very rude and no kind of effort to help the candidate. This was the 11th of October 2019 at Novahotel Edinburgh Park. Complete waste of my time. Do not recommend. Attached is all the information that I ever received from them. No confirmation email and no text message.
September 2019 by George Wishart Young
I. Have not had a house delivery for the last two weeks
August 2019 by Northern Angel
The short woman with glasses on front desk needs a personality transplant. What an absolute rude woman! And she's your first point of contact for your public?!?
January 2018 by Lauraine Harper-king
What a joke the post person can't even read the door numbers cocorrecty. Happens all the bloody time. If they can't be bothered to do the job right. Don't do the job.
June 2017 by John Conway
Open 24 hours every day of the week my arse.
Open 2-4 hours maybe every time I go to pick something up, there closed, or u ring the bell and people in the back look at ya and do t actually help,