September 2023 by Marewan chwash
They are always under staff
August 2023 by Balbir Kaur
This is the most dated high St branch I have come across. I escorted a young girl to the body odour stinking branch. Inside the interior is an insult to design. Joined a queue if 9. One teller on. After considerable time an assistant came out to triage in an attempt to reduce the queue. By this time we had been seen to and asked to wait. Appalling place, appallingly disgusting customer service. Why does one accept this!!
June 2023 by GJ SIX 8
Particularly bad service from TSB this morning. Tried to pay in cash at one of the two outside ATMs but it wouldn't accept cards.Tried the two internal ATMs, both rejected the cash so I took my place in the queue.Thinking I was too stupid to operate an ATM alone, a staff member stood over me while I tried each machine a second time for her benefit. Having viewed the fault message on both machines for herself she believed me and suggested I rejoin the queue.Now, after 5 failed attempts to pay in automatically, I took my place at the rear of the queue for the 2nd time.Upon reaching the teller I was asked if I knew that it was possible to pay in automatically via an ATM.She then paid my cash into my account.Then, minutes later my card was rejected when I tried to pay for goods in a nearby shop. Contactless and Chip & Pin both failed.TSB, you are a joke.
April 2023 by Annette Kane
I was at TSB Clydebank yesterday with my elderly mum. We were assisted by Lesley. Lesley was very helpful and patient in helping mum and I. I can?t rate her highly enough. Thank you Lesley
March 2023 by Sheila Smith
Little wait for your turn but greeted by a member of staff who was checking if you needed to wait & would help direct you if you didn't have to wait.
March 2023 by Elizabeth Anderson
Very helpful staff. Have been a customer for many years and have never had any problems.
December 2022 by Mahfooz Sayed
I had some issues with my Bank account. I went to Clydebank branch, I have was in the queue Dale manager was helping out everyone, so he came to me was very helpful man sort out my Issues with happy face .
June 2022 by Mary McDaid
Always very good ?
May 2022 by Elizabeth Conroy
Been in
April 2022 by william russell
Says on the website it opens on a Saturday from 9am till 1:00pm not true I traveled into Clydebank on a Saturday to find it closed with a notice of their times ad it said closed Saturday and Sunday
February 2022 by Norma Lamond
Been trying to phone for two days. Nobody answers. I tried the call centre they hung up on me.The two local branches to me have closed and to go to the bank is a 20 mile round trip. To settle my problem I have already made this trip twice.Staff are ok in branch but I am not at all happy with this.On the verge of complaining to the ombudsman
July 2021 by su ma59
Can't get through on the phone to ask why my card is blocked,I got through to another department that has tried contacting and didn't get an answer then e-mailed your branch of my contact number(still no contact)
April 2021 by Manderz Auldie
36 years with TSB in Clydebank.Customer service has always been paramount.Never had any issue with the bank ever!
October 2020 by Paddy James Adair
Great bank,never had any bad experience with them!?????
October 2020 by Niko Tomov
The service is rubbish. One of the cashiers was very rude and unprofessional.26/05/20
