November 2024 by Micky S
I recently visited this store and had a frustrating experience. While at the checkout with a product I picked from inside, I was carrying an unrelated item from elsewhere under my arm. As I placed the store item on the counter to pay, the cashier questioned what I was holding under my arm. This felt like an accusation of dishonesty, which I found insulting. I immediately decided to leave and told them to keep everything they had scanned.
If you?re carrying a bag, wearing a heavy coat, or holding something from another store, be prepared for similar treatment here. The products they sell are low-quality anyway, and with their attitude, they can keep them. I won?t be shopping here again?plenty of other stores deserve my money more.
July 2024 by Coleen
Unhelpful staff. Couldn't try a couple of pairs of shoes on as the single staff member was dealing with another customer for a long time and kept telling other customers to wait. Asked two staff members at the till point and was told to go back and wait on the staff member working on shoes although they were not busy. One was hanging clothes up. Ended up leaving as I couldn't get the shoes in my size to try on.. they don't want your money
May 2024 by Paul Harrison
Returns policy is a joke avoid this retailer if possible, it?s a shame I can?t go lower than 1 star.
December 2023 by Lawrence Shaw
All was ok, buying Christmas gift for my son ,firetrap jacket
July 2023 by joolz040770
Clean store. Bright. Good parking. Lots of choice and a sale was on with really good selection.I had absolutely no idea whether I was looking at gent's or ladies wear and this put me off. Some rethinking of layout needed?
July 2023 by Mahmoud Eid
Staff friendly and helpfulThey would only accept return for vouchers so no money back
April 2023 by D None
Helpful staff. Cheap prices. A bit of a confusing store in terms of men's and women's sections though. That twist my weird brain.
January 2023 by Robert Todd
Got kids winter boots, good selection at a decent price!
January 2023 by Robert
Got kids winter boots, good selection at a decent price!
December 2022 by GTR??????
Got kids winter boots, good selection at a decent price!
October 2022 by Alexandru Tarlia
When you return an item they don't give you a refund. Just store credit... unacceptable
May 2022 by Das Rfc
Usual sports direct. Good choice of all sorts of sports gear at reasonable prices.
April 2022 by Dezyabas
Sportswear store. Sells trainers, football strips, football boots and lots of other sport related clothing and equipment. Similarly priced to JD Sports.
January 2022 by Stephen Cummings
Good cheap gear, however not the greatest stock wise.
August 2021 by Crawford Inglis
Possibly the worst store anywhere in the UK. There is one reason, and one reason only as to why anyone would go anywhere near any Sports Direct and its because it has some cheap trainers. That is, if they have them in stock.The staff are so untrained, unhelpful and unknowledgable that they are actually another reason not to go. The shop would be less dreadful if the shop was self service and there was no requirement for any interaction with the staff.As for the other goods that they sell.... they are cheap, poor quality tat. The sort of stuff that puts people off taking part in sporting or outdoor activities.Dreadful store, and hopefully other online retailers are about to overtake them in their pricing and I'll never need to go near them again.PS My employer actually uses Sports Direct as a case study into poor customer service and as an example of how not to interact with customers.
