March 2024 by Natalie R
Staff are above and beyond! All chipped in to repair my 5+ back tyre punctures (bicycle, not car!) which got me all the way to N. Berwick
February 2024 by scott m
Very happy with Waterloo Van Centre. I recently bought a Ford Ranger from this business. I had a couple of minor issues with the vehicle which were fixed immediately, Allan and Adam were very easy to deal with and professional, I would certainly recommend them and am happy with the aftercare I received.
February 2024 by Tyrone 92
Bought a van from Allan in November, travelled up from South Wales via coach and Allan picked me from the station. Very pleasant guy and also the staff working at Waterloo. Didn't feel pressured into the purchase and was given a slight reduction in price as the van had a small vibration during braking. After owning the van for only 3 weeks unfortunately it had a problem, but without hesitation Allan sourced the part and sent it down to me and covered the cost of labour. Can only speak in positive terms regarding Allan and Waterloo van centre and would 100% buy from these guys again. Top service!
December 2023 by Wiktoria R
My overall experience at this garage has been brilliant from buying my van last year to having it?sMOT this year. The staff are super kind and friendly. Especially Allan and Adam. Couldn?t recommend these guys more. Thank you again.
September 2023 by mwearstaylor
Like to take deposits but sell the car to someone else a week later without notifying you ?
August 2023 by Holly Graham
So disappointed and let down by this company. I put down a deposit on a car and arranged delivery with them, only to see someone on a Facebook group car page stating they had bought that exact car. My partner contacted the person posting, and they had put a deposit down a week after I had, but upon calling the dealer they said they were going to let me down and give it to the later buyer as they wouldn't have to deliver as he could pick up. This meant they were not honoring my purchase, despite it being a week earlier.I feel that had my partner not spotted the post on Facebook, I would have been left in the dark. When asked why I wasn't immediately contacted, they said they didn't have my number and the seller is, in his words, "an old man" which is why he didn't email me, despite that being our main method of correspondence during the sale.They gave me a small compensation when refunding my deposit, but ultimately I have been messed around and my travel plans have been ruined due to not having a car as I had anticipated. So disappointed and angry.
April 2023 by Nicholas Yeats
Great family run company. I bought a Transit off them recently and I will buy my next van off them when the time comes. Highly recommend.
March 2023 by Mike Watt
Independent commercial vehicle dealer. Helpful, friendly and provide a good service. Happy with the used van I bought from Waterloo Van Centre.Service: Auto detailing
December 2022 by Tony Bell
Alan goes above and beyond to help you great to deal with had about five vans off him now ?
July 2022 by Andy Lord
I only passed by it.Actually visiting Waterloo arms pud where friends were staying.I do know of one person buying from there and they had no problems.
March 2022 by Richard Darling
Great experience, great van, genuine company that do what they say. Highly recommended
January 2022 by Dougie Cunningham
Bought a van from here a few months back, and the clutch went 6 weeks later. Fair enough - it?s a 7 year old van. Allan never batted an eye, sorted it out no bother under his 3 month warranty. Can?t fault them, and the whole family were very friendly to deal with. Thanks folks!
January 2022 by Calum Twaddle
Alan and his staff are great to deal with. They know their stuff when it comes to dealing with the public and repairing your van. Can't praise them enough.
January 2022 by Ally Fowler
I bought a Transit connect from them last year. It?s ran no problem all year until I?ve taken it to get the MOT done. The cills are completely rusted away to the point where they need completely welded again. there have been a few welds underneath that are not of MOT quality as well. They put it through the previous MOT and there was not even any advisories on it. The guy I took it to said there is no way it would have passed the previous MOT. This has really set me back as a business as I now have to fork out for another van. Shockingly bad cowboys - avoid.
January 2021 by Gavin Dickie
Hello,I bought a Vauxhall Vivaro from Waterloo vans in October last year. I had a few issues with the van and they were sorted no problem.Had another problem with the van out with the 3 month warranty period and Alan kindly lent me a ford transit for 6 weeks while he fixed my van with no charge. Huge thanks!I will definitely go back to Waterloo vans when comes time to change my van.A happy Gavin Dickie.
