October 2023 by paul cashin
I ordered a replacement lead for my midge machine mid september . I have chased using online contact form and called and left message so have had to contact credit card company and charge back as no comms or product received - shame as they seem to have a monopoly in UK ?
October 2023 by Annelise Norrie
I placed an order for candles on the 15/6/23. Paid over £101 for, but not received or had a refund. Have phoned and emailed umpteen times, no reply ?
October 2023 by Google user
I ordered a replacement lead for my midge machine mid september . I have chased using online contact form and called and left message so have had to contact credit card company and charge back as no comms or product received - shame as they seem to have a monopoly in UK ?
August 2022 by David
Tabard lotion for midges.Ordered this on August 2 (now 11th) 2022 and it has not arrived. Phoned and emailed about 5-6 times and no response at all. They used to be really good and have been using them for year but will not be using them again.I used to recommend them quite often when on holiday but will not in future. What a shame!Just received an email three weeks after ordering, they had been on holiday. Perhaps next time say that in your answerphone message and on the website. It would save any misunderstanding.
October 2021 by Alan McDiarmid
Poor poor poorNever answer the phone, poor response to messages left..... Because no one answers the phone.Poor response to technical breakdowns.Would recommend and won't use again. Poor poor poor.
October 2021 by Paul Johnston
Friendly service, can accommodate issue with arrival times. Lovely motorhomes and dog friendly
January 2021 by Efrat Degani
was keen to repair my machine until he found out he had to do so under warranty and get paid from the manufacturer. after that didn't hear back. They only say they are registered but obviously not!!! Extremely dissappointed and would not recommend
