January 2023 by Christopher Spence
Dishonest, rude and overpriced.
August 2022 by Paddy Wright
Unfriendly and rude staff. Will not be returning that's for sure!!
August 2022 by Google user
Affordable price and the car was in great conditions. Flora and Ann were super kind and helpful. I will definitely hire a car again for my next trip on Arran
April 2022 by Valeria Folco
Affordable price and the car was in great conditions. Flora and Ann were super kind and helpful. I will definitely hire a car again for my next trip on Arran
March 2022 by I W
Car hire collection and return must be between 12 & 2pm only. That's just plain crazy.
January 2022 by John Atkinson
Good wee island garage
March 2020 by Elena Borelli
dishonest and rude.charged £ 250 for a rear-view mirror found broken in the parking lot (it wasn't my fault). just for a mirror !!exaggerated price, old car, but above all rudenot recommended !!
January 2020 by Emma
really bad phone manner,shout down the phone to you and cant be bothered telling you anything.
January 2020 by danny B
Good banter from friendly staff.
January 2020 by Thomas Collignon
rip off.
January 2019 by david miller
Car itself was fine, but hugely overpriced. Staff gruff and unpleasant on phone and in person. I topped up petrol at their pumps until full, the lady then took nozzle from me and pressed a few extra times until petrol literally spilling out onto side of car, presumably to milk a few extra pennies...I wouldn't use again- far cheaper and nicer to just take your own car on ferry, if you can.
January 2019 by Mason Aboyne
Give Bay garage and Arran Motors an exceptionally wide berth!!!. Bay Garage at Brodick Pier is one of two petrol stations run by an outfit called Arran Motors the other being at Whiting Bay.My 80 year old, newly widowed Mother purchased some petrol at Bay garage recently and gently pointed out to an older women in the shop that the pump she used was not working properly. The decrepit pump cut out every few seconds and it was very difficult to work out how much petrol had gone into the tank if any. I experienced exactly the same problem when using the pump a few weeks earlier when I could not tell whether any petrol was even going into the tank at all until I went into the shop.The lady got very unpleasant and argumentative with my Mother dishonestly denying there was any sort of problem with the pump when there manifestly was. The lady then followed my mother out of the shop trying to harangue and bully her into accepting the pump was working properly. Nice pleasant customer service.A number of very negative reviews relating to Aran Motors car rental service indicate they are unethical, unscrupulous, cowboys.One of the very few positive reviews( the only 5 star review ) they have had is provided by someone called D Lammie, while the contact name on the website is a G Lammie - a relative of the owner and a non genuine review maybe?.Buy your petrol at Ardrossan or the filling stations at Lamslash or Blackwaterfoot.
January 2019 by Ulrich Seifert
Tried to rent a car. But at pickup we should have a german passport, the id-card was not enough. Why this? So we left without a car and used the bus.
January 2018 by Annette Murphy
Great to deal with, easy booking process, friendly & good prices. Will definitely use again. Thank you ?
January 2018 by Gemma Yeudall
The car we were given was shocking. We paid £45 for a Dacia sandero which was so uncomfortable, not reliable, had no horn, no electric windows, no remote central locking, the back doors didn't lock, it had no radio and no air conditioning. When we returned the car we explained that we were angry with the service we received and basically the guy in the garage couldn't give a toss! Do not go here. You'll get ripped off and feel angry and disappointed by the service you'll receive. I wouldn't even give it 1 star.
