March 2024 by Margaret Martin
Rooms: Room spotless and spacious.Walkability: We walked from the ferry to the hotel and walked along to Cladoch and the beach walk.Food & drinks: Dinner at the Cruize restaurant at night was really good and the staff very nice.
March 2024 by Kate
Loved it..cottages are beautiful and only minutes from the boatFood & drinks: Very dog friendly even have special room at restuarant for dog and owners
March 2024 by John Cusick
Resort is beautiful only problem is the ferry. MacBraynes cancelled our return ferry by text. Shocking way to treat
March 2024 by Orra Clyesdale
Loved the place food was amazing, loved every bit.
March 2024 by Ewan Walker
Down Graded from 4 to 3-Star after pathetic response from resort. Pool staff are inconsistent. We played in the same pool with more people in it for days and on our last day were told not too by the attendant who watched us for 10 mins. Won't be back now! ?ORIGINAL REVIEW... Shared a detailed review on the self catering lodges but this resort is trying to be the Centre Parcs of Arran with luxury accommodation and lots of chargeable activities. It is an amazing location on the edge of the main town, with very helpful staff who dealt with issues. For us it is over priced but has a captive market on the island. One downside is that the best pool is not kid friendly. We got told off for playing with a pool ball even though we had done so for days and no notices said otherwise (see attached). We have been informed that it comes under 'boisterious behavior'. There were only 4 in the large pool and we weren't being boisterous. ?? Overpriced accommodation in our view.
February 2024 by A J
Amazing
February 2024 by Douglas Goudie
Stayed at the retreat great location, very well appointed accommodation would recommend this resort.?
February 2024 by Jennifer Turner
Could really have done with a real jacuzzi in either of the spas and not some.bubbly cold.water thingRooms: Lovely rooms.. beds so comfy
February 2024 by Vivien Hamilton
Stayed here for 2 nights during last week as we had been gifted one night for an Xmas gift. We added on another night and also bid for an upgrade, which we got. The room was great, lovely big soft bed and access to the Executive Lounge and hot tub (which we took advantage of on our first night - the weather was clear, sunny and cool so perfect hot tub weather). The Spa was fantastic - my only regret was not booking treatments in advance because by the time we got there, there wasn't much left. We did manage to get a 50min treatment each and I highly recommend the Indian Head Massage and Facial. We then lounged by the pool, dipping in and out of there, the sauna and the steam room - very relaxing day! On the first night we ate in Cruize, the second we went across to Brambles. The food was excellent in both restaurants and the service first class. The breakfast is brilliant, really tasty and well cooked. I was sorry to leave and have decided that next time will need to be at least 3 nights! Going at this time of the year has it's advantages - it was nice and quiet, which I really prefer over a busy summer season, so I imagine we'll be back in later this year! All the staff were fantastic - really friendly and helpful but shout out to the team members Graham on reception, Tom in Cruize, Heather in the Spa and William in Brambles who we dealt with directly - credit to the team!! Can't wait to come back!
February 2024 by Mario Rossi
Love this
February 2024 by Anne Purdie
Have a lodge there absolutely fabulous.
February 2024 by Scot McKay
This place is amazing. We've stayed several times and always enjoy it. Spa facilities are great and the staff always go over and above for you!
February 2024 by Alan Williams
Great facilities and friendly staff. Lovely local scenic walks close
February 2024 by Gillian Taylor
It is absolutely brilliant and haven?t been for 7 yearsRooms: FantasticFood & drinks: Brilliant
February 2024 by Caroline Phinn
Stayed in a couples executive retreat for 2 nights.and cannot fault it.The retreat was beautiful and fully equipped meaning we cooked one night and ate in Cruize restaurant on the other. The weather was awful so we could not use the hot tub, althougj we did try but nearly got blown away. We did use the log fire in the retreat and it was so cosy.We did not really come across many staff but they were very helpful at check in and in the restaurant. Our ferry over was also cancelled and they were extremely helpful in this scenario offering free cancellation or to.move to an alternate date.2 nights was not enough as we never got a chance to go to spa or swimming pool therefore will definitely stay for longet next time.Highly recommend.
