March 2024 by Carole Knox
Fantastic afternoon tea,excellent selection Very friendly helpful staff ?
March 2024 by irene williams
Stayed for a overnight with a big family on 4th March,I left my phone charger in room 24,went back after an hour,we were not allowed to go back into room and staff said there was nothing there.I know it was there still plugged in wall at the side of bed beside windows so was very disappointed in the way it was handled.Rooms: 1 room was not appropriate for one elderly couple as was sent into a maze of up stairs,down stairs through corridor s to find room
March 2024 by Dieter Linner
There was no possibility of a stream for brushing your teeth in the room. There was no toilet brush available, nor was there a hairdryer. Unfortunately, there were no power outlets available to charge a cell phone or use your own hairdryer without having to unplug something else. The breakfast is reasonably sufficient. Unfortunately the eggs were still almost raw. Since we only stayed one night, we felt like we came to the last room, which is the least used. On the whole, as can be seen from the photos, the rooms look very nice. There were many dog ??owners in the hotel who walked their dogs in the hotel green areas. We didn't find this very pleasant. With the many cobwebs on the ceiling, our overall picture is: In Germany you would say: Hui on the outside, ugh on the inside.Rooms: Room reasonably spacious, but very dirtyFood & drinks: Because of the dirty, there are no advantages that stick to dirty glasses. Probably not polished by the dishwasher, we decided to eat at another restaurant outside the hotel.
March 2024 by Gus Nicolson
Great place to stay for a
March 2024 by Tracy TLC
I booked by telephone asking for a wheelchair accessible room for a solo traveller.The Wheelchair accessible room is NOT safe for a solo wheelchair traveller to occupy.The 3 meter long ramp that is required to ascend the 2 steps to the door that crosses a walkway then drops down the kerb into the carpark absolutely requires a 2nd person to stand at the top of the ramp and hold the door open as I discovered while my wheelchair slid backwards and alarmingly sideways down the ramp when trying to open the heavy door at the top of the ramp.When it became apparent to the terrified member of staff watching the wheelchair slide that it was not safe for me to get into the room without assistance I asked them to cancel my reservation and help arrange a booking at The Grange Manor only 5 miles away in Grangemouth where the rooms are lovely and disabled accessible which I highly recommend rather this place ......
March 2024 by Joan Smart
Lovely afternoon tea they obviously have a really good chef enjoyed it all Back for another afternoon tea 1/3/24 and it was just as good as last year ?
February 2024 by LAURA MUIR MOLES
We arrived from the airport around 11pm at night and there was no problem checking in. They have a 24-hour reception service.The room was great, very good size, spacious and very warm. With everything you need, except hair dryer.
February 2024 by Miriam García
We stayed only one night, the room was spacious although it was above the kitchen which was emitting fish-smelling smoke all day so we couldn't open the window at any time. For the rest everything was fine, the staff was very friendly.
February 2024 by Brian pg Mclintock
Food & drinks: Had a lovely afternoon tea.
February 2024 by Chere Kivlin
Afternoon Tea was delicious and fresh and I will certainly be back.Staff are very helpful.Thanks to the kitchen staff who can be left out.
January 2024 by Jo Galston
We stayed 5 days over Christmas and it was lovely. The staff were brilliant, nothing was too much trouble. The food, including Christmas dinner, was amazing.Rooms were spacious, warm and stylish. Bed was comfortable and plenty of wardrobe space. White robes and slippers were provided too, a lovely touch.We will be going back.
January 2024 by Lisa Campos
Safe parkingBeautiful sized roomsClean and lovely decorPerfect for couple, or business
January 2024 by edward falconer
Good location, brilliant breakfast, lovely rooms, at a reasonable price, albeit with a discount. I'll be back again.Rooms: Rooms were enormous and very modern furnishings. Was like a boutique hotel. Minus the price.Food & drinks: Great breakfast.
January 2024 by Lora Gourley
Xmas party for the kids was
January 2024 by Margaret Giles
Lovely Hotel lovely food the staff was amazing but the cleaners need to learn how to do their job properly as I have to complain three times about the floor not being hoovered and their shower room was blocked so the carpet got wet there was nowhere to hang a towel but the staff in the hotel were brilliant we got a free three class meal worth 120 pounds
