July 2023 by Zara Pyne
came in today 04/07/23 12:30amI got a consultation for a tablet off of the most lovely and professional pharmacist best customer service I?ve ever had. That good that I?ve took my own time to point it out seriously deserves recognition wish I knew her name.The receptionist Zara was so lovely and friendly reassuring me it wouldn?t be long. Every customer that came got service with a smile.What a team!! both deserve so much recognition went above and beyond for every customer x
July 2023 by Divvo H
Always crowded. Not good at handling anything not routine.
April 2023 by Sophie Yeung
I urge everyone to double check their prescription before leaving the store. I do not normally use this pharmacy, however due to it being later in the day my usual pharmacy was closed. This was the only one in my area that was open.Firstly, I waited 40 minutes on the prescription being made up. Which is understandable when it?s so busy. It was getting closer to 6pm and it was a Friday. I rushed out as they were closing. I checked they gave me the correct items however, they did not give me the correct number. By a mile off. I assumed this was a human error as it was so busy and end of day, I didn?t want to make a big fuss. I contacted back up Monday (today) explained I?ve never had this issue and what should I do? They stated the pharmacist who done my prescription checked it and they couldn?t do anything for their mistake. They told me to go to my GP, however my GP told me to go to boots. I am fortunate that my GP was able to resolve this issue in the end. However I can imagine not many GP?s would be so understanding.I was advised by a member of staff to always check in store anything regarding prescriptions. I have always trusted pharmacies, GP etc. However now, i will never be left in this situation again.
April 2023 by Linda Lambie
The worst chemist in Blantyre. Lots of staff but always a huge queue. Staff look as though they are wandering about in a daze. Avoid it if you can?? If you can?t then make sure you aren?t in a hurry!!!! Brutal?..
April 2023 by John Winmill
Best pharmacy locally. Staff are very helpful. Even when the shop is very busy the staff seem to cope very well.
February 2023 by Lesley Thomson
I have never known a shop where the staff completely ignore you. They stand behind desk and blether ie it's not work related
October 2022 by David Cantley
Excellent I have never seen staff so busy yet customer service doesn't skip a beat thank you Lorraine Fiona Marie and all other staff for always being there when we need you over the years ??
September 2022 by David and James
One of the best chemists certainly in Blantyre if not South Lanarkshire. Staff are so friendly and can't do enough to help thank you to all the Staff. Don't go by this chemist they have a small shop but everyone prefers to go to Boots Blantyre Big thank you for all your hard work ❤️
September 2022 by William Clelland
Used this pharmacy a few years ago and it was horrendous waiting for your prescription.Used again recently and what a change,staff are friendly,will tell you where you are in the queue and I haven't waited more than 15 mins.Excellent service
March 2022 by jane leach
This Boots is not Disabled friendly. They have a push button door but no handrails for any disabled person to hold onto. Not a ramp if your in a wheelchair.
January 2022 by Gordon cunningham
Got attacked verbally by a Karen in the shop picking up a prescription.
January 2022 by Daniel Mcdougall
Exellent service.I,ve been using that chemist for years n the staff are allways eager and genuinley concerned,they,ve helped me loads of times.from daniel.cheers girls(n david).
January 2022 by Ann Bell
Staff basically ignore you to the point you start to feel uncomfortable standing there as if your invisible
September 2021 by amin barznji
I went there today I had appointment 3.40 and on time they gave me all staff friendly and helpful especially the one she gave us flu jab sorry I don?t know her name special thanks ???
August 2021 by SusanM 933
Always quick service when collecting and the girls are always very friendly and willing to help you no matter what! Thanks for all you do
