March 2024 by Gina Rodgers
I phoned for an appointment at my local branch and in Blairgowrie to review my accounts, spoke to Lesley only to be told I needed to phone the customer service department. When I phoned they told me I could make an appointment at my branch to discuss this!! Not everyone wants to do online banking. The Bank of scotland is forcing everyone down this route. I'm seriously considering closing all my accounts.
January 2024 by Avalon Curtin
The worst experience I've ever had in Scotland! I was with my father and the atm swallowed his card and when we asked the staff in the branch for assistance they rudely told us that they had just finished locking the atm up and if we wanted the card back we could come back in next week! We then explained that we wouldn't be there the next week and they told us there was nothing they could do for us and walked away.If I could leave less than 1 star I would!
July 2023 by Queen Chrysalis
BoS location closer to me is currently closed for renovations, so I was forced to come all the way up here to deposit money. I arrived at 4:58 (2 minutes to closing) and the staff were very friendly, helped me with my deposit, gave me some spare money bags for the loose change and sent me on my way. I doubt I'll visit again due to the sheer location distance from my regular bank, however I would certainly say that the staff there are friendly and probably do the Blairgowrie area a great service.
December 2022 by Hannah Michie
Staff are very friendly and helpful
April 2022 by Mike Rizza
Horrible customer service
September 2019 by Doug Davidson
Helpful and friendly staff.
April 2016 by Paul Shaw
Closed at the weekend.
