November 2023 by Rose Gallacher
From start to finish all staff were very polite, friendly and professional if there was a downside its the parking before you enter the store which was a nightmare. But once in the store, everything was perfect.
October 2023 by Charlotte Leach
Pleased with glasses. Got them adjusted as they were very tight. Still a little tight but hoping they will slacken through time.
September 2023 by Anne Marie Mclaughlin
Specsavers Bishopbriggs is a great store as the staff are always very welcome, down to earth and knowledgeable. Being offered the additional scan along with the eye test also gives reassurance about your eye health. Have been going here for years now and have always enjoyed my visits
July 2023 by jack riddell
First class and highly professional service from start to finish with absolutely no sales pressure -(eye test and contact lens fitting) - Neil and Alison were both brilliant!
July 2023 by Jean Robertson
Friendly caring and very welcoming also great choice of frames
July 2023 by Eileen R-R
I popped in to have a screw replaced in my son's glasses. The assistant who served me was really helpful and very friendly. Thank you so much for making a difficult day so much easier.
June 2023 by Gary Bowman
Great service from start to finish and only extra £10 for the full eye scan which for the price gives peace of mind. Bought two pairs for work ?
May 2023 by Betty Oreilly
Very nice staff and was satisfied with the service I received. Would recommend.
April 2023 by Sadhana Fernando
The eye test was the usual but the glasses are not sturdy and the arm kept breaking and needed fixed twice in 6 months time
April 2023 by M C
Big thanks to the Specsavers team for sorting out a replacement pair of glasses for my Mum while she was in hospital. Superb example of customer service.
March 2023 by Christine Lockhart
Absolutely fantastic service from Alison at Specsavers, Bishopbriggs branch. Nothing was too much trouble for Alison, who went way above and beyond to ensure I had the perfect glasses. Contact Lenses also needed a wee tweak and this was expertly done by Eilidh and followed up by Alison. What a fantastic team with Customer Service second to none. Thank you all.
March 2023 by Alireza Azarbakht
My 8 years-old daughter was diagnosed with her first specs on November 2022 (NHS voucher) and six weeks later, in January 2023, she was rechecked by the optometrist. I discussed the first specs frame issues with the optometrist and she clearly and explicitly confirmed and told me that she is going to issue a second NHS voucher since the first frame does not sit well on her face and also it is the new year (2023) after the first appointment and my daughter is entitled to her second NHS voucher. Then we had to wait for 2/3 weeks for the (Harry Potter!) spec style to arrive. However, when I checked in lately, the staff told me I need to pay as private pairs and they can not issue a voucher for my daughter! Of course, I did pay only because I did not want my daughter to be upset. However, I did not like this sort of unprofessional treatment and this was the last time I visit this store.
February 2023 by Lynne Kidd
On behalf of my sister, I booked two appointments spaced apart on the same day to allow for hearing and sight appointments and was told that my elderly frail sister had to start putting oil into her ears which she did. On the day prior to her appointment, I telephoned Specsavers in BISHOPBRIGGS to confirm both appointments. On arrival for the appointments my sister was told she did not have a hearing appointment booked and was given a new appointment for four weeks later in Kirkintilloch. It beggars belief how, having made and confirmed the appointments that the management of this shop fails in every way. To treat someone who is not only in her eighties but also very frail is atrocious! Perhaps investing in staff training would elevate such a poor service. So much for care in the community for the elderly never mind mismanagement! I for one would never use Specsavers if this is how people are treated.
February 2023 by HANNAH ANN COYLE COLLISTER
Great customer service very helpful staff have ordered another fo spare and they only cost £15.00 great value going back to get sunglasses for the summer
October 2022 by Martina Wilson
Was there today with mum for eye test and hearing test. Such a pleasant experience for my mum - staff so lovely to mum and myself. Explained everything properly and extremely efficient. Thank you to all staff
