January 2024 by Pauline Downs
Not cheap for food, £1:55 for bread
November 2023 by AD MK
I just ordered 11 items from this store via (as a last resort may I add). I was sent an email saying 1 item (biscuits) wasn't in stock and would be refunded, which is wholly acceptable in my eyes.After 40 minutes I then receive the order and to my utter shock, out of the 11 items I ordered, only 4 items arrived.I have tried phoning the store to no avail and there is no way to contact an actual person to resolve this issue at Just Eat.Instead I now have to wait 7 days for them to put luck judge if this shambles of a service deserves a refund or not. What a ridiculous shop and ridiculous service. Had you initially said the 7 items were out of stock I'd have arranged for alternatives, however now all of the shops are closed and I'm stuck without the much needed essentials I ordered.
October 2023 by louise reid
Co-Op has been part of my life since childhood. Back in the day it was not just food it was all about collecting stamps and getting shoes or boots in my birth town. Before that there was the Co' Hall for the dancing. Things have changed from the great auld days. Sadly now it is just another store in the town to pick up what is needed for the weekly shop....However, I still love the idea of walking into the local Co', the staff are auld roots through and through and that is what a town needs...However the Co-op today overall has kind of forgotten they were the backbone for villages and towns where the most struggling would be fed at the most affordable prices with the best foods....I understand today is not yesterday and I will continue to use my town Co-op maybe more for my Grannie's memories and her stamps than cost affordability. Despite that view, staff are fantastic, store is clean and easy to wander through.
October 2023 by Kerri Mathieson
WRONG ORDER, AND STILL OVERCHARGED! Spoke to the manager and She said to pass my complaint on to Just eat.It blaitently says on my order what l asked for yet someone is passing the buck.Would not recommend this store at all!
December 2022 by John Williams
Most miserable staff I've ever encountered. Was in buying some pies, bridies etc for family lunch. The person serving literally sighed and rolled her eyes because I dared to ask for more than a couple of things. Also their selection of pies and bridies is boring as hell. If you don't like or want steak you're out of luck. There's no other options.
December 2022 by Sara (Spacecakes1313)
Never had any bad experiences here, always helpful and friendly..
October 2022 by Frenchie
Local, bigger than my corner one, parking, more aisles, more tills
January 2022 by Deby Gore
Great store, good selection and helpful staff
January 2022 by Graeme Andress
It's got some good stock. Parking is tricky if you have to drive here though
January 2022 by Pat Murphy
Poorest shop in Whitburn. staff unhelpful goods and packaging left laying about not wheelchair friendly
November 2021 by Dianne MacIntyre
They have budget buy range as well as their usual range. Staff friendly, there can be a queue for the cigarette counter rather than self checkout because in Whitburn we like to keep our shops open. Using self checkouts is less staff.... I have used them before when a queue though but I try to not
November 2021 by Dianne Richardson
They have budget buy range as well as their usual range. Staff friendly, there can be a queue for the cigarette counter rather than self checkout because in Whitburn we like to keep our shops open. Using self checkouts is less staff.... I have used them before when a queue though but I try to not
September 2021 by The Berserker
Normally a good shop with decent staff however a lack of training means they refuse pay point transactions this is disappointing they don't know how to perform the job.Please train your staff thank you
July 2021 by Dianne Volunteer at SewingHub
They have budget buy range as well as their usual range. Staff friendly, there can be a queue for the cigarette counter rather than self checkout because in Whitburn we like to keep our shops open. Using self checkouts is less staff.... I have used them before when a queue though but I try to not
July 2021 by Brido
Very poor co-op, product range is pitiful. Shelves are often empty for particular items. Usually try to avoid this store and just go to Aldi at the top of the hill
