October 2023 by Rhydian Lewis
Good price for top of the range e-bikes for a full day! The owner/staff member we dealt with was helpful and ensured the four of us had exactly the same bikes so that battery life was the same, as well as giving some tips for good routes nearby.
September 2023 by sarah louise connell
Dan @ Bike Station, is a pleasure to deal with. I was tasked with organizing bike rentals for a company charity cycle. Dan got us everything we needed AND went above and beyond by connecting us with a company that could pick up and collect the bikes for us. (Bothies & Bannocks), both companies communicated together and with the hotel re delivery and pick up, which took a chuck of work load from me. The quality of the bikes were great and great value for money. Very grateful to Dan and team. Should we require these services again, we will absolutely be back to Dan @ Bike Station. Wishing Dan and team all the best in the future.
September 2023 by Iain MacPherson
Great rental experience. Very good bike (Focus Jam) for the type of riding in the area.
September 2023 by andrew morgan
I hired a focus atlas gravel bike for the Cairngorms loop. This is the perfect bike for this trip. Trouble free pick up and bike was in top condition. I would recommend people bring their own saddle and pedals if doing long multi day trips as I was a bit sore by the end. The crew at Bike Station were helpful and had a good selection of things if you need anything. Ballater is a good place to start & finish the ride
July 2023 by Andrew Spink
Very friendly and helpful, and good quality bikes at a reasonable price.
July 2023 by luis dias
Rented a bike here. Lovely service, the staff is always helpful, good quality.
May 2023 by Jeegam Gem
The bike I hired was amazing well kept like brand new , I took it to mastermind and heartbreak ridge and it felt great to ride. ?The photo is after the ride?
April 2023 by Nikehunger1
The bike I hired was amazing well kept like brand new , I took it to mastermind and heartbreak ridge and it felt great to ride. ?The photo is after the ride?
April 2023 by Pim Meijer
Kind reception after long bikepacking trip. We could use materials to clean our bikes and had a fun chat in the meantime. Great service throughout and many items in the shop available.
February 2023 by Stay Frosty
Have been twice and both times the staff have seen me approach the shop and disappeared into the workshop and not come out to serve until I search them out, then service was quite abrupt, seem to want you gone asap
October 2022 by Paul Sheldon
Great shop with really helpful staff, great range of hire bikes to choose from. We hired a Scott ebike for the day very reasonable pricing and top quality. Whilst out on the ebike Lucas squeezed a job in at short notice on one of our ?analog? bikes. He completed this really quickly enabling us to enjoy the bike for the rest of our holiday top man ! Thank you Lucas.
October 2022 by Sarah Williams
Shame with all recent publicity on this beautiful village, that one man's customer service can really potentially ruin a holiday.I went in with query about hiring couple of bikes, he was abrupt, disinterested, and rude.We had 2 friends arriving to join us on a bike ride. Sadly, we needed to use local so had no choice.My friends went in the next day, and I hoped that they might have had an improved reception.Sadly, they had the same appalling experience, to the point that we really felt we could not believe that this guy wanted any business. Again, rude, unhelpful, dismissive and disinterested.Ballater's otherwise professional, friendly and diverse business community is let down by just one man who should know better and treat human beings with a little more respect.Lets hope he is not there any more for the sake of other tourists hoping to have a brilliant break in the most spectacular part of the worldP,S we obviously had the same guy as Jack Francis and a few others!! We recognised the attitude immediately!!
October 2022 by Keith Simpson
We had a lovely day cycling on the Deeside way, and then even returned for a break to the hotel and then back out again at night. Great way to see around the area. Wasnt sure re hiring the Ebike, but my partner really liked it and wish I had too. Would return and go further another time. Good no nonsense service and hire.
July 2022 by Harvie Milligan
On of my derailleur gear wheels fell off a mile up Glen Tanar, took bike to another shop and the bloke told me it wasn't fixable economically - the young guy at Bike Station looked at it and the parts I'd picked up of the path, and offered me a bolt to try and put it together again - back on the road in 15 minutes!
July 2022 by Christian Bru
We tried to get in touch with them several times, months ahead. Never responded to my emails. Tried to call them, but got told the number were not in use anymore.When we finally ordered (through their very confusing website and despite their lack of response), their text were, frankly, very rude and not helping at all. Just hours after we had ordered through the website, we unfortunately got told by our flight company thet our flight got canceled.They refused to give back our money.NEVER USE THIS UNSERIOUS, BLANT, RUDE AND MONEYGRAPPING COMPANY!!