August 2023 by Emma Brown
Yesterday was the 3rd (or is it 4th?) time I have been charged the incorrect amount for items, more than the price on the label. Once could be an accident which I would forgive, but it is each and every time I go in to WHSmith Ayr. I dutifully get the guy over to tell him, he apologises and corrects it, but yhe same thing keeps happening. Last time it happened my kids were in spending their pocket money. I was over charged for mutiple items and didnt realise until id left the shop. Had to go back TWICE to get money refunded due to the level of errors. Watch what you are being charged folks. Oh, and it is never under charging, always over. It's shocking. I love buying the wee keyrings, nick nacks and stationery for kid's gifts but I now have no trust in the company and should report them to Trading Standards.
May 2023 by James Dunlop
Great service and information at post office counter
August 2022 by Alexander Monteith
Great shop.
April 2022 by Allan Carpenter
Tried to pay using contactless to be quick and as sanitary as possible. After selecting this option, multiple choices appear on the keypad not screen making choosing the quick option pointless. In these current times, forcing customers to press additional buttons is wrong!
January 2020 by David Moffat-Turner
Nice customer service, post office service was nice
July 2019 by Mary Hunter
It's a bit dark inside but the offers on for books is very good. I always thought this was an expensive shop and I still do. Sorry.
July 2019 by Patricia Swarbrick
Besides being a post office it has a huge range of cards ie: birthday, thank you, congaratulations cards etc, magazines , newspapers ,stationery small gifts...too much to detail but a great shop for me
July 2019 by Christine Murray
Sharpie pens on sale at half price at the moment
June 2019 by Phil Monaghan
Very poor service, they wouldn't accept my son's gift tokens, no reason given, just blamed their system and made it feel like it was our fault! The same cards worked fine in Waterstones across the road! One to avoid in Ayr
May 2019 by Jacqueline Rowatt
Staff couldnt have been nicer and so helpful
May 2019 by Neil C
Good selection of all this stationary, magazines and a post office.
April 2019 by Frances Berthaud
Very busy place including. Post Office
April 2019 by Allan Gow
It was the usual cluttered understaffed guddle. Staff pleasant, but scarce as hen's teeth.
January 2019 by Oliver Russell
Just like every other WHSmith Nationwide, has just about anything you'll need in terms of gifts, books and stationary. Staff don't always seem to happy to help however, I wouldn't say they're very approachable.
January 2019 by Stuart Clapperton
Post-office counter at back of shop is great. Staff are very friendly and helpful. Rest of shop is good as well
