February 2024 by Carole Myall
This is my second as some may believe the reply to my first negative review was disrespectful. Please read other comments as I believe some other customers have encountered the same attitude.
October 2023 by Karen Ferguson
Great service. Kept me up to date with progress. Sourced a new laptop screen and repaired it within a week, despite clearly being very busy. Happy with speed and price.
October 2023 by Richard Johnstone
My son spilt diluting juice over the keyboard of his laptop. Storm Computers replaced the keyboard and the laptop is working again. Good service; would recommend
February 2023 by edward connelly
Hi I have had very many units that have been in your inventory for many months and managed to repair within 10 days also I have witnessed the most dangerous replacement cooling fan installed I've ever seen still have pics of it I am willing to bring my knowledge over 20 years us the huge customer service base I have if your willing to talk...P.s I can build pretty much anything a customer wants
February 2023 by asloan1976
Excellent service, great value and super helpful. I will use again and highly recommend them to anyone.
October 2022 by Linda Conroy
In one word ?Heroes?I took my usb flash drive stick into the Storm guys last week which appeared to be done, dead, gone. With over 10 years worth of data on it, a mixture of personal and work stuff, I / we didn?t hold out much hope. But miraculously Gary and Steven worked miracles and managed to bring the wee thing back to life and saved ALL of my data. To say I am very lucky and very VERY grateful barely covers it.Thank you so much again guys !Absolute life savers
July 2022 by Karen Mcbain
Very professional and Knowledgable.
Really talked me thru issues with my I pad, will defo use again
July 2022 by John McMillan
Excellent prompt service from storm tech and I would recommend it to anyone who is needing a computer or tablet repaired.
May 2022 by William Edmond
Would just like to say to Steven and his staff at storm computers a BIG thanks for all the help in getting my laptop up to speed and for all the other things he did to get me going again brilliant service and very helpful,thanks once again would definitely recommend you guys ???
January 2022 by hugh aitken
Huge shout out to Steven in Storm Ayr!!I brought in my old Dell Laptop last week, which was on it's last legsand bought a reconditioned HP Elite Book, which has been fantastic.The problem for Steven was that I needed all my Files, Pics and Bookmarks transferred from the Dell machine, plus Microsoft 365, which I had just purchased a couple of weeks ago, but given the state of the Dell, which was functioning at snail pace, it took Steven hours of work and great patience to complete a successful transfer and saved me weeks work doing it myself.......which I would have almost certainly failed to complete!He was just great and so professional and I can't thank him enough!!!!!!!!Storm Ayr are a great Team, with great Products, Service and most importantly....People!
January 2022 by George Hay
Excellent service from all the staff. Recovered my data even though the laptop could not be repaired.
I would recommend this business over the bigger nationwide computer / white goods/ TV dealer.
November 2021 by Alex Thomson
Excellent service and keep in touch till service is finished would recommend
November 2021 by Rosemary Main
Great service with good communication
August 2021 by barbara bolton
I was very happy with the support and service I got from the team. Their help and advice was clear - for someone not so techno savy I really appreciated their patience and explanations for my computer problems.
July 2021 by Salvatore Sgarlata
Hail the STORM....Long may they rain/reign!In the past 3 months I have had three interactions with Storm (in all three cases with Stephen).1. I bought a Toshiba Sat Pro 15" for myself. It wasn't quite the spec I was looking for, so Stephen upgraded and a reasonable price. His advice on the upgrade matched what I was thinking and it was the right choice of compnents. I couldn't be happier.2. I bought a Lenovo Think Pad 15" for my fiancee. After a day or so of using it she felt that one half of the space bar wasn't quite responding as well as it should be. So I mentioned it to Stephen: he asked me to bring it in and he replaced the whole keyboard in no time at all.3. I had another laptop, HP Pavillion 15": it needed a new battery and it was sluggish. I asked Stephen if a new battery and upgrading just the RAM were the right fix for this machine. He agreed. He did not try to up-sell or con me into spending more and getting a new processor or chaning this older model of HDD to SSD. Basically, he knew what I needed the laptop for and wasn't trying to be greedy.Turn around- each time the work was done in impecable timing in my opinion.Quality- the quality of the battery I had replaced onb the HP shows as it has in incredible life even when taxed. Also the over quality of the Toshiba (upgraded) is amazing. I have never had a machine run so fast and fluidly. Aside from an older HP Pavillion 17" with Windows 7 (which I still run), the Toshiba (upgraded) is the best laptop I have owned; and I thank Storm for making it so.lPrice- the prices in Storm are fair. They are not there to rip you off. They are honest and tell you what each price of part gets you in terms of quality. They will try to find the happy medium for your situation in terms of pricing and quality. For example: I didn't jsut want the cheapest battery as I needed above avergae perfomance from it. But the price still didn't go too high to get a better battery.Customer Service- I have been a customer of Storm for years: ever since they opened I think. Like most businesses, I found that th staff have always done their best. In their infancy, there were definitely some teething problems, but now I cannot fault anything ever. Their work for me has been seemless. They always talk with respect and good manners.My message to any would be customers is that Storm are apprachable and will go out of their way to give you just what you need.
