December 2023 by Adrian
Excellent customer service & good advice
October 2023 by Gavin Park
Staff are amazing! So helpful... I'm not very confident with talking DIY and the staff were great
July 2023 by barry taylor
Quick and efficient service
April 2023 by Ryan McAllister
Great customer service.Returned some items out of the 30 day window, which they were fine to refund me in store credit. I was picking up some other items which I'd paid via paypal for and it was absolutely no hassle for them to refund one of these items too so that I could re-purchase it with the store credit.By far the friendliest screwfix I've been in.
February 2023 by Skally Waggle
As a plumber I?m always at screwfix, there opening times suit me better than merchants. Lyle and the team are spot on, couldn?t ask for a better bunch.
January 2023 by Callum Dickie
Good staff very knowledgeable and helpful. Shop has a great stock!
October 2022 by Ellen Fitzpatrick
Nice friendly staff very helpful.
October 2022 by Thomas Chan
helpful staff,prompt deliveries
September 2022 by Euan
I use screwfix all the time we a tradesman you can?t go wrong and Lyle the manager is soo on always goes above and beyond to help
September 2022 by Bobby Donnachie
Staff are great help and are really people friendly thanks team
June 2022 by Susan Blythe
Very impressed with Lyle who served us yesterday very informative, pleasant and happy to help asset to the company
April 2022 by Duffy P.T
Staff are just so helpful. Thanks
February 2022 by Naomi Mclaughlin
Ordered online.picked up in-store.minimal interaction with retail assistant but have been in there before and service been polite and efficient.recommended as much cheaper for bulbs than supermarkets or other outlets like wilko.
February 2022 by Robert Cumming
Poor customer service, purchased a new door lock yesterday, collected it from the store, before retuning home to fit stopped at local Timpson?s to get more keys cut. Opened the packet removed one of the keys from the box and got 3 keys cut at a cost of £24. Got home to find the original keys supplied with the new lock did not work, so was unable to fit. Returned to store today, to be told they didn?t have a direct replacement, only option was a more expensive lock which I would have to pay the difference and the cost to have have 3 extra key cut was told was tough luck and just one of those thing.
Person behind counter was helpful and tried to speak to store manager, but was told not their problem. Store manager refused to talk directly with me and would rather hide out of sight in the back store.
Decided to take refund and take custom elsewhere, Toolstation round the corner more than helpful, and easier to deal with.
Sorry but no longer going to take any business to Screwfix.
January 2022 by Daniel Jeal
Staff are friendly and they pretty much always have what you need.
