March 2024 by Joshua Ale
The staff were really friendly. Rooms were very decent and really clean big up housekeeping team .Highly recommend.Rooms: Clean and big with all the basic necessities.Nearby activities: Beach walk.Walkability: Not so muchFood & drinks: Really good food and service
March 2024 by lesleymcd McDonald
Rooms: Poor compared to other Premier Inns
March 2024 by Scott Rogers
Stayed here when we went to a wedding locally. Room was lonely and clean. Easy to get to and only 5 mins drive to Prestwick and 15 mins drive to Ayr. Staff were lovely. Nothing was too much when we asked. Can't fault
February 2024 by Clive Evans
It's a Premier Inn. Some can be snobby about this, but you do know you will get a comfy room and bed, with their good night sleep guarantee. Single night stay but good sleep.
February 2024 by andrew
Still waiting on my refund for meal.
January 2024 by Martin Robinson
Cheap rooms in a good location, usual Premier Inn format, but rooms and bathrooms rather dated compared to other locations, need a bit of a refresh. Water pressure great in showers though. Staff friendly and helpful. Access door through to pub next door and well stocked M&S food outlet in 24hr fuel station outside.
January 2024 by Kathryn Smith
First time staying at the hotel and I was not impressed. Finding the hotel in the dark isn't easy, especially if you have a BP station and a concrete building in front of the hotel and the sign isn't clear to see due to the sign being poorly lit. The greeting could have been warmer when arriving. There were not enough towels in the room I was sharing, and when asking for additional towels "it was standard procedure to only offer one set of towels per room". Not exactly hygienic. When arriving in the room it was freezing and that was because the window had been left open.The standard wifi is terrible, you have to connect each time you are not using your devices, and only after the 3rd/4th attempt are you able to reconnect. Overall, not a great experience.
December 2023 by Robert Cant
Slow service.Large car park.Slow at clearing used tablesFood & drinks: Would be better if waitress would leave mobile in locker
December 2023 by Kristina Gu
Bed was very comfortabl?. Its most
November 2023 by Daniel Coates
The room was good, had a small problem with the room temperature 1 night but sorted it quickly enough. Staff were all very friendly and an excellent location for us visiting family.Food & drinks: We paid for breakfast, which was good value for myself and my daughter. The cooked breakfast items were ok in general they didnt stay very hot under the heat lamp. A good choice of other items though
November 2023 by Bob Atchley
Premier inns have a design fault, leave the bathroom door open when having a shower causes the fire alarm to go off. I did not enjoy being woken up at 5am. Otherwise basic, but perfectly acceptable.
November 2023 by Nikki B
Excellent value for money, used it as a quick stopover before flying.Floors very creaky and super long corridors but still great
November 2023 by Ian H
Room was a bit worse for wear, been in far nicer premier inn's. Location was ideal and staff were nice, and the food was
November 2023 by nmcclu315
We stayed for 4 nights, our room matched our request and the staff in both the hotel reception and breakfast were always warm, welcoming and could not do enough to ensure we had a lovely stay. The bed was so so comfortable - had great sleeps each and every night.
October 2023 by dilmack199292
Room is so dated. Needs a freshen up. Not as advertised. Very basic premier inn. Tv never worked and shower was terrible and so dated. Could hear everyone talking and walking past the room at all times