February 2024 by Justin Hypolite
Staff really kind friendly I put £40 my bank the staff woman very good quick. The staff really nice smile.
April 2023 by Elizabeth Stuart-Cairns
Very helpful staff
December 2022 by frank gardiner
Open a bond account problems online was sorted out by Brian the branch manager and Tom at the branch a 5 star for their help on the previous occasion I required help.Today Saturday 19th November went in to sort out another bond and to transfer my account from another bank.I found the lady manager from the Irvine branch who was covering on the day, defensive and downright unhelpful. All of that short discussion put me off opening a full bank transfer.That manager clearly had poor communication skills and did not listen pre judging my Issues raised with her.I will take up with the proper bank managerBrian on Monday .
August 2021 by Steven Evans
I was at Nationwide in Ayr 2 weeks ago to deposit a cheque into my account.Used the atm outside with the help of a female member of staff.She couldn't have been more helpful.Great service.
July 2021 by Fiona Campbell
Dreadful experience. Waited 20 minutes outside, at approximately 14.30hrs..huge queue behind me. When reaching door. Incredibly disappointed. Met really unpleasant young woman. Realistically customers are paying this mini bully's wages. Basically totally unhappy
July 2021 by JOHN BOND
This has to be the worst example of customer service ever!!! Now awaiting three weeks for a call back or e mail re my claim ,
July 2021 by Alistair Mccallum
Excellent branch very friendly staff and good covid procedures in place to keep staff and customers safe
September 2020 by Maggie Nicol
Excellent service staff are patient and really nice.
August 2019 by Ian Wallace
Excellent service fantastic staff.
