April 2025 by Wayne Mar
I have stayed at the Mercure quite a few times and generally find it is a very pleasant hotel to stay in. This time was no exception. I had a great room with sea view and the staff in reception and bar were very welcoming. I have mostly found this to be so. They are refurbishing the downstairs part but the gym is still open for guests. Its old equipment but everything works and for me in the Winter evening it beats trying to run in the dark along the beach. I am visiting Ayr in January again so will look to rebook. Remember it is a 3 star hotel so dont compare with the Dorchester or Savoy. For what I get for what I pay it is 5 stars
April 2025 by Shirley Chalmers
Fantastic time in a lovely relaxed atmosphere. Well worth the price.
Noteworthy details: Staff are attentive and friendly Alex especially went above and beyond to be very helpful.
April 2025 by Cherry Brandy Kiss
For a 3-star hotel I can?t fault it too much. But it is definitely a place that had seen better days, though would be nice to have better sound proofing.
I wish the swimming pool was open though as it would have been good to swim during my stay. Hope they will open it back up by the time I?m next in town.
Staff were all friendly, responsive, and despite being inundated by a large group of guests (which I was not expecting to encounter a group of 20(?) at 7am for breakfast) the staff handled it very well at breakfast, next couple of mornings were a more civilised and relaxed buffet breakfast.
I didn?t pick the nicer view rooms but it was reasonable though with it being an old building you can hear everything upstairs, downstairs, left, right and across the hall.
At night unfortunately there are drivers who sound like they are having a joy ride drifting across the car park.
Otherwise it is well situated in centre(?) of town and equi-distance from train station and beach.
April 2025 by Mary Kelly
Had a good night away. Hotel was in a good location. It is a bit dated and tired looking. Maybe needs a refresh. Food really good. Staff friendly,helpful and attentive. Could easily walk to shops, beach and centre of town. Quiet location.
Rooms: We had the privilege room which had a small seating area and a good view
Nearby activities: Within walking distance of the bus stop, shops,beach
Food and drinks: Dinner and breakfast were good. Great choice. Food was hot, tasty and enjoyable
April 2025 by Linda Brown
Great hotel and wonderful service from very friendly and helpful staff.
Use the Conference Room facilities regularly and the room is always set up to my group's requirements. The staff have a professional attitude and nothing is ever any trouble.
Nearby activities: Very close to the town centre. Plenty eating places nearby and the Gaiety Theatre a stone's throw away. Within easy walking distance of the beach.
Safety: Clearly illuminated fire exits.
Fire extinguishers too
Walkability: Two lifts available.
April 2025 by Jeremiah Johnson
Staff is great hotel has the best views. The bar is on point.
Rooms: Rustic true Scotland experience
Nearby activities: Amazing views and venues
Safety: Safe
Walkability: Everything is 5 minutes away
Food and drinks: Good
Noteworthy details: Staff is awesome
March 2025 by Lewis Newton
Good service, rooms are tidy and clean
March 2025 by Luke Livermore
Rooms are comfortable with standard facilities, however do look slightly dated. Location is perfect for Glasgow or Aaron trips and only a few 100m from the beach. The breakfast is good value with a large selection of options to meet all dietary requirements.
The staff are the real gem of this hotel. Nothing is too much hassle and always keen to help. Would recommend staying.
March 2025 by Ramón Maestre Vidal
Good place
March 2025 by BNR Motorworx
Alex the bar man is an absolute baddy! Highly recommend
March 2025 by Brad Hirst
Rooms: Spacious rooms
Food and drinks: Restaurant and bar in the hotel good quality and great value
March 2025 by Fraser Wilson
Nice hotel, nice breakfast, helpful staff, who genuinely made stay more pleasant. The Room I was in was pretty standard but had everything you needed and clean, but believe there are different levels of rooms available. Area is very central for ayr
March 2025 by John Simpole
Twin rooms would be ideally suited for single occupancy or a couple. Not for people sharing due to the distance the beds pull apart
Rooms: Please see above
Nearby activities: Some great restaurants in walking distance
Safety: .
Walkability: Please see above
Food and drinks: .
Noteworthy details: .
March 2025 by sam edgerton
Food and drinks: Loads of restaurants around the location
March 2025 by Jacqui Waghorne
Staff so friendly , hotel brilliant and room very comfortable Great position for town and beach .
Rooms: Comfortable bed and very clean room
Nearby activities: Beach and town centre
Food and drinks: Good selection of drinks and food
