January 2024 by leo blue
I've used here a few years and all the food is fresher than the one in Ayr High street! And the staff here are nicer!
January 2024 by Claire Ramsay
Fab place, cheaper than doing a weekly Morrisons shop...
November 2022 by William Frame
Very busy little coffee shop,only one tall lady trying to cope herself,very friendly and helpful, unfortunately they had run out of ice for making cold drinks!
April 2022 by Aileen Dickson
TERRIBLE CUSTOMER SERVICEAfter checking out I questioned the price of the birthday cake I had just bought. The cashier was young and said that the price on the receipt was correct. I asked him to check. Susan came across and asked what the problem was. She went to check the price but didn't take the product with her. On her return she said the price was correct. She then produced the tag confirming the £10 and explained that this wasn't on the shelf where the cake was and that she didn't know how it had been removed and that the £8 price tag next to the cake I had taken was for another product. I questioned trading standards however she insisted she was in the right.If shopping here take a magnifying glass to read the product descriptions and expect the correct price tags to be missing from the shelves.I don't normally post reviews like this and I did try to resolve this in-store but I was stone walled
November 2021 by Moragh
Yesterday (17/11/2021),I bought a white bread mix in this store. When I was unpacking my shopping at home I noticed that this item was out of date. I phoned the LOCAL phone number on the receipt but ended up speaking to customer services in South Africa!! Customer services gave me an email address & told me to send a copy of the receipt - the email address was incorrect. Since the I have made contact through the website & Facebook messenger and had absolutely no joy. If you shop here be very careful that the goods are in date.
July 2021 by ADonald McCallum
Superb choice, excellent, tasty food, as usual we ended up buying more than we meant to, due to the fact that we couldn't make our minds up as to what to buy.. To top it off there was a beautiful sunset viewed from the carpark.
July 2021 by Marie McCormick
Great wee store! Reasonable choice and Great quality food and fresh produce. Ideal place to pick up a last minute plant or card. Most of the staff are so lovely, helpful and approachable. Just a couple.of the long term staff let the side down. All in all a nice shopping experience.
July 2021 by Sandra Anderson
Exceptionally well organised.Footfall must pass through outdoor tunnel then queue outside entrance. Customers are counted in to ensure no overcrowding where baskets & trolleys are individually sanitised. Excellent stock & wide choice of products. Staff always very welcoming and plentiful parking.Would definitely recommend
July 2021 by Bob Paterson
Had elderly sister in wheelchair and was greeted at the entrance by Rebecca on Covid protocol duty. She helped with our first ever linkage attempt with wheelchair shopping trolley. She later opened a checkout for us and continued to be extremely proficient, warm and friendly. Oh, and everything else was great.
July 2021 by Christopher Curry
Apart from the problems we have shopping during this Pandemic, this store is still a great place to shop. The wide range of food products is excellent , and the quality is first class and the prices are not too expensive. Good value for money.
July 2021 by Naomi Mclaughlin
Great place to shop.Had to queue to get in(tho Saturday before Mothers Day to be fair).But queuing is well organised,you are covered if it rains,and every basket/trolley is sanitised before being handed over.wide range of food and alcohol. Also plants, flowers & greeting cards. Brilliant shopping experience and friendly staff.
July 2021 by Marion Crane
Their was a great selection of foodstuffs. We were served by a very pleasant young lady named brook. No complaints at all.keeping the rules of covid as well.well done.
July 2021 by Jamie Mccrindle
Very nice food on here. Great choice of food ranging from ready meals to steaks and fish. Also very friendly ataff and right now they clean every trolley and basket after use
January 2021 by Michael Kirkpatrick
Staff at the front door sanitising trolleys and baskets is a good sign. Plenty of distancing signage, 4 tills running to cut down queuing times and self checkout manned well. Also, it's M&S so what's not to like.
January 2021 by Heather Scott
I love this M&S Foodhall, it's a small shop but jammed full of everything you would need. The staff are super friendly and helpful. It definitely gives me that personal feel every time I shop. Xx
