April 2025 by Aaron Miller
Amazing old charm, fantastic helpful staff.
April 2025 by PATIENT X
The room was excellent and had nice partial sea views, The staff were very friendly, The evening meal was excellent, the full Scottish breakfast was terrible, different cooks perhaps, the bacon and link sausage was undercooked, the potato scone was rock hard and overcooked, I was asked what egg I wanted? I asked for a runny yoke egg, it was hard like rubber, my wife's vegetarian Scottish breakfast was similar, rock hard potato scone and her poached egg was like rubber. Such a shame, would I go back? yes if they hired a chef who can cook a decent breakfast.
April 2025 by Robert Bell
Great service and food brilliant had breakfast it was brilliant and great variety to choose from
April 2025 by sue snelling
We loved this hotel. The staff were really helpful and friendly, probably best staff we've met. Booking in was easy. We had theTurnberry Suite and it was huge. Big comfy bed and squashy pillows. Bathroom was also big. Double size shower and enormous bath. Plenty of hot water. Iron, kettle with tea, coffee etc. Room clean. Food was really good, I have dietary problems and it was sorted easily. Food cooked to order. Breakfast had great choices of cooked meals and a continental breakfast bar. The spa is good, small steam room and sauna. Jacuzzi not working, but we knew that. Pool was lovely and warm.People have said hotel is dated, but it is lovely and clean throughout and we prefer it much more than bulk standard boring square boxy rooms.
Hotel 2 minutes walk to long sandy beach and arcades and cafes. Town centre 5 minutes.
Nearby activities: Long sandy beach 2 mins. Beach shops and snack bars. Childrens outdoor play park also inside play area and cafes
Town centre 5 mins with several lovely arcades
Safety: No problems
Walkability: Flat and accessible
April 2025 by brian cavanagh
Dinner was fab. But bit cold
Walkability: Near town centre
April 2025 by Robyn Craig
Very lovely. Staff were fantastic. Food was awesome.
March 2025 by William Howson
Excellent service and food. Staff extremely friendly and helpful. Took or bags to the room
Rooms: Room was excellent and warm beds very comfortable
Nearby activities: Close to the beach for a beach walk
Walkability: Close to shops
Food and drinks: Wood was excellent and a good choice
Noteworthy details: Good winter and mid week deals
March 2025 by Mike Hindson-Evans
Simply an excellent lunch for three people in a modernised ground floor restaurant, with a perfect view across the lawn and out over the sea to Arran?
We were so impressed that we enquired about booking rooms for next March (2026). Because the bedrooms are due to undergo refurbishment from Jan2026, they are not currently taking advance bookings. Fair enough!
We visited on Monday 17MAR2025. We WILL be back.
March 2025 by Ali P
A wonderful hotel, the staff couldn't be more helpful, we had a fantastic stay and will certainly be back. Restaurant was amazing. Thank you to everyone for a fantastic stay.
Rooms: Lovely large rooms everything you need in them
Food and drinks: Amazing food at the restaurant and excellent service
March 2025 by Ewan Loughlin
I was in room 10 and hardly slept. Check out the video, there was a noisy AC a few feet from my head. Can hear it with the window shut and vibrations travel through the wall.
Hotel in general was nice but went away for a break and came home shattered.
March 2025 by Benny Many
Stay here when working in the area. Great hotel, mighty breakfast and a fine location for a airey Ayr walk or a venture into town for food/beer.
March 2025 by C W
a lovely stay in a lovely hotel... had a lovely troom with sea view too.... will definitley be back, soon
March 2025 by David Mcguigan
I can't fault the hotel or it's staff. Made to feel welcome and nothing was a problem for them.
March 2025 by nancy buchanan
Amazing hotel my 3rd time here , wouldn't stay anywhere else in ayr
March 2025 by c carey
Fantastic room. Very classy with great views. Staff very helpful and friendly
