February 2024 by Dot Ward
Amazing great the best so helpful .
December 2023 by Derek McEwan (Scottishgeekplays)
Wonderful experience in store David was excellent help and got us great deals on our mobile plans and he was very pleasant to talk to as well
October 2023 by Callum Russell
Came in twice to collect my phone I ordered to find out it had been refused by the EE store when I phoned up EE to enquire about it.. find that shocking tbf. Funny thing aswell they?ve done that purposely so I have to come into the store so they get the sale wel they?ve just lost themselves it won?t be back near the store guys breath was stinking aswell
October 2023 by Andy Alexander
Went in with an issue with my phone and the satff member could not have been more helpful solving the problem without the need for the phone being sent away for repair
September 2023 by Chamli Dias
Extremely poor customer service by one of the employees at the AYR branch. He's not willing to assist customers and does not provide proper information. It looks very hard for him to speak to the customers. We forcefully pull the information since we want the product, and it looks like he's not willing to do any business with even a simple effort. Higher management should pay serious attention to this if you need to increase the turnover in your outlets.On September 9th, it was supposed to be closed by 5 pm, but sharp by 3 pm there was a notice on the door "Store closed". Also, the staff told us to bring a photo ID to collect the device, but once we went to collect it they told us BRP was not acceptable, and we were not informed that your system was not accepting BRP. So we had to visit the 3rd time again to collect the device.If you value the customer comments, then get back to me for complete information.One bad employee means a bad impact on your business as well as a bad image on your name EE.
September 2023 by Craig Simpson
Visited 9.15 today. My minor problem attended with great courtesy and care.
August 2023 by Thomas Wason
Very helpful staff realy know there there job.
July 2023 by Junee
Good service and staff very knowledgeable.
July 2023 by graham jackson
Arrived 1.25, notice up which staff member pointed to, saying closed till 1.45 for lunch. Went walk, returned at 1.50, new notice said closed 1.30 till 2.15! Will go elsewhere!
January 2023 by Stuart
Aye no bad
November 2022 by Andy Smith
Very helpful and welcoming yesterday supplying a basic contract and phone, but taking the time to migrate data from an old, steam powered, iPhone onto the new Android. Very, very appreciated ??
October 2022 by Gillian McGrath
Staff very helpful and gave lots of advice. Purchased mobile WiFi from them which has been brilliant.
September 2022 by Carol Ann Moffat
Always very helpful staff, Kelly manager very professional person.Kept in touch all time through having a problem with network in my area.
August 2022 by Mary Quick
Not happy with billing
August 2022 by Kaylea May
Visit place a few times,On one visit told they couldn't call EE services to help fix a problem, that I had to ring them up myself pretty hard with no service at time so left the store to use another person phone to be told by services store can call them up.So why did a member of staff tell me they couldn't?Causing me to have to go back and forth to sort out when could of been sorted there and then by a phone call to services and member of staff doing set up which happened on next occasion, store clean and Covid measurements in place.