January 2024 by Kevin M
As a whole the experience so far bas been impressive. Only downfall was on the delivery the base was missing and had to wait another hour in an empty house with a baby until the second delivery appeared. Although it was quickly rectified thanks to the delivery team and warehouse. Thank you.
January 2024 by Paul Fitzsimmons
Easy explanation of all the beds and mattress that suits my needs. Staff were very polite and professional. Any Q I had were explained and also extras that would help keep my bed in great condition throughout the next 8 year. Very happy and quick delivery was brilliant.
January 2024 by Neil Johnstone
Yvonne was Informative and very helpful in choosing our mattress. Made our experience a positive one
December 2023 by Rob & Sal
Our sales person, Jocelyn was very helpful and informative, but gave us space to make our decision. On delivery day the guys were prompt, courteous, efficient and took good care while in our property. The new mattress is super comfortable. From sales to delivery, our experience with Bensons was first class and we would highly recommend them.
December 2023 by Michael McHugh
Really helpful staff member, gave great advice
December 2023 by Morag Halley
Received mattress from Benson for Neds and delivery was great. Both Michael and Dave were very courteous and helpful. Would recommend these two people for deliveries.
December 2023 by Tim Silvester
Jocelyn was very helpful, professional and knowledgeable. Easily answering all my questions and making excellent recommendations.
November 2023 by Ian Craig
Very good company, will use again and highly recommend all staff from shopping to delivery!!
October 2023 by FIONA MCGURK
Very helpful ,informative ,relaxed consulation. Michael took time to listen to me and offer the best service .thankyou
September 2023 by Karen Muldoon
The ladies who worked in the Heathfield store were approachable and relatable, without being pushy or sales driven. They listened well and met my mother in laws needs. Whilst making sure she was comfortable from beginning to end. The store was also bright, clean and fresh.
September 2023 by liz brady
Very happy wasn't expecting to buy a matress but Yvonne was so caring and took time so I decided to buy very happy with Yvonne at ayr branch
July 2023 by Ian Macdonald
Jocelyn had an excellent manner, was very knowledgeable about the products available , clearly explained the differences, making our decision much easier.For someone who doesn't like shopping, her enthusiasm and knowledge of the products made this a positive experience for me.
July 2023 by Fiona Rabson
We had a great experience from Benson?s. The lady in the shop was marvellous and really knew her stuff. She wasn?t pushy, something we had experienced in a nearby store. The delivery guys were prompt and efficient with the delivery.
June 2023 by Lou Armor
Didn't have a clue. Needed two beds. Staff incredibly knowledgeable, helpful and patient. Both male staff members, showed us the difference in drawer sizes and ottoman beds.Really pleased with our mattress choice, which again was driven by the staff listening to our likes and dislikes. Competitive prices.Duck Feather pillows a bit punchy, didn't buy but overall very happy with our two beds.
June 2023 by Heather Dowie
Just moved house and decided to purchase a new mattress, which turned into buying a new bed too. Jocelyn from the Ayr store deserves all the praise, and more for her customer care and knowledge. Everything was tailored specifically to us, down to a T. My partner and I felt so comfortable talking and explaining what we needed to Jocelyn and she was genuinely interested in helping us. Nothing felt rushed or pressured either. So excited to receive our new bed and thanks again so much for all your help, Jocelyn.
