March 2024 by Daniel
Great outdoors equipment shop with options for renting gear including boots. Lovely cafe upstairs too.
March 2024 by John Hardman
Went in mainly for the cafe, friendly staff in the cafe and shop. They loved our dog. Bring your credit card for the shop as top notch clothing and gear
March 2024 by H Matthew Howarth
Great range and thoughtful service. Good vegan options in cafe with solid wifi. Clean and roomy.
February 2024 by Anne Stewart
Absolutely excellent service from Chantal.She was extremely knowledgable about insoles for my husband?s shoes. Patient and took time to explain everything. Superb member of staff.Returned and bought another pair for other shoes!Well done!
February 2024 by Susan Blott
Very rude frameless member of staff. She demanded that my son who is a wheelchair user move out of a space in the cafe to join the end of the queue even though I was waiting in the queue. This would have meant him pushing through a group of people. My husband explained calmly that he was waiting there while I queued but another young colleague joined the campaign to remove my husband and son from the space. They were completely oblivious to the fact that manoeuvring a wheelchair is difficult at the best of times never mind through a queue of people. Reasonable adjustment is a requirement of all businesses, Tiso seem to think that they are exempt. How disappointing!
January 2024 by Katrina Adam
Just spent nearly an hour here trying on technical winter boots. Although i didn?t find the right fit, Callum, who helped us out was really knowledgeable and helpful, and at no time did we feel like the advice given was anything other than that - no sales pressure at all. When it was clear that we weren?t going to get the right thing with them, he then advised on other similar fit boots to try elsewhere. Really going above and beyond, and exactly the type of service that means we?ll go back and try them when we need something else.
October 2023 by Des Lawton
This review is for the cafe....We waited, patiently, to be seated. There were three other groups behind us in the queue........ We were ignored as they were served. Another group, despite being asked to wait, decided to take a table......... Only to have their order taken........ While we were still being ignored.I spoke to the waitress and we left.
October 2023 by Simon Dempsey
Had a problem with a Thermarest mat bought elsewhere, called their helpful warrenty department and they sent me to Tiso for a replacement. The staff at the store were incredibly friendly and helpful, even though this wasn't the normal way exchanges are done! They spent time on the phone to Thermarest and organised a replacement mat so I can sleep well for the rest of my journey. Thanks so much everyone at Tiso!
October 2023 by Teresa Paul
Thank you to Robert for advice, letting me try on walking shoes and boots until I found the right pair. He spent a lot of time helping me which is greatly appreciated.
August 2023 by Nicky Price
Lovely staff, really good coffee and cake and pristine shop
July 2023 by Laurence Porter
Many thanks to Dave in the workshop who fixed my bikes broken spoke and buckled wheel. We made it to John O?Groats after all.
June 2023 by Sheryl May
Fab service from Callum who helped me find a pair of trail walking shoes to replace my Salomons. Friendly, easy to chat to and knowledgeable. Good variety of brands available as well and I'm away happy to try out my new La Sportivas. Thanks!
May 2023 by Morgan McAndie
My dad was in the shop today to buy an e-bike and was amazed by the service from Andy, Charlie and the rest of the bike crew, very knowledgable and helpful.
April 2023 by Barnaby Brampton
I had a great lunch here. Food was wonderful, good coffee and a really nice selection of cakes.
April 2023 by Derek Gordon
I bought new Atomic ski boots from Blues the ski shop within the Tiso Outdoor Experience shop in Aviemore. Excellent service from Sarah.
