September 2021 by Andi McCannio
I run a small man and van company. My customer sent me from Kilmarnock all the way down to Jewsons Kilmarnock to collect building supplies.
The warehouse loaded the wrong items into my van. Took the load to my customer who said that wasn?t his order and that I?d need to go back to ardrossan and collect the correct order.
Arrived at Jewsons in Ardrossan and explained the situation and that I?d need to be paid for the journey for the incorrect load as it cost me for time, fuel and made me very late for my next job
The sales assistant agreed and asked me to send an invoice. I sent an invoice for a nominal amount of £40.00. That was back in July.
I?ve not chased the invoice up several times. I?ve called the branch only to be told lies that it?s being dealt with etc.
I phoned their accounts payable department only to be told that it?s not in the system.
Disgusting behaviour by the team at Ardrossan Branch. Tell you anything just to get you off the phone. Just liars! Cheating small businesses in their local community.
Never had anyone not pay an invoice. Didn?t imagine a £1bn company would do this.
The branch manager is just a liar!
August 2021 by Ian Gilchrist
Good stock and friendly staff
August 2021 by Robert Duncan
Staff were very helpful ?
October 2019 by Stephen Mcintyre
Very helpful staff
May 2019 by Brian Robinson
Very expensive for stuff big disappointment at prices can of bitumen paint they wanted £40 got elsewhere for £ 15
November 2018 by MartinJohn Reilly
Got the jewson LOT
September 2018 by Les McCammont
Friendly and helpful.
August 2018 by Tony Philips
Best jewsons in the world