March 2024 by Laura Marshall
Over the last 12 years as a customer I?ve had pretty good service when this was previously Mackie Motors. However, the last 6 months I?ve been ignored. No returned phone calls from Stuart and my issue is not resolved. Disappointing and frustrating after sales care.
March 2024 by Gail Mutch
Fab service.David was just amazing friendly helpful as was Stuart the Branch Manager won't go anywhere else now
December 2023 by Kevin Cargill
Lovely people who are genuinely so helpful! I've bought another car this year the sales team are very helpful indeed
December 2023 by Chris Ackers
I purchased a Nissan Leaf from Park's about two months ago.I mainly dealt with Walter but occasionally with George.They were always very helpful and professional, and even arranged to have the vehicle to me rather than me travelling long distance to collect.Highly recommended, would use them again without fail.
December 2023 by Gary McCombie
I can?t fault the customer service, especially Maureen. However my pick up was broken into whilst in the compound , they didn?t contact the police about it.They were willing to replace the cover on the back as it had been damaged in the process. Despite this they were not willing to help in the slightest with regards to my personal items which had been stolen during the incident.
November 2023 by Maggie Brown
Very friendly, polite & professional staff. They look after you!
October 2023 by Colin Mcallan
Thanks to Daniel and George for all there help re the Tiqaun....
October 2023 by Nick Brown
It's a mobility car, but they do everything possible to make it happen.
October 2023 by lordpitnolen
Update: 2023 The following comments apply when owned by Mackie Motors...Awaiting sight of new Nissan 2018 Leaf. Although no final decision has yet been taken, I have experienced the best of customer service from Scott regarding my purchase.Update: Spring 2018: Bought my Nissan Leaf Tekna. 100% electric. 100% pleased with purchase.
September 2023 by Allison Hornby
An excellent experience recently! And all thanks to the service I received from the staff at Park's Garage, Arbroath, especially from James. From the moment I saw the short welcome video, until after I had bought my car, and received a final courtesy video from him, everything was made totally clear to me, and I was helped at every point through the details of the sale. I would thoroughly recommend this garage!
May 2023 by hannah farquhar
A 5 star service from James who explained all of our options and kept us updated on the progress of our purchase plus a fantastic hand over with everything explained nothing missed out. Highly recommended
March 2023 by James Williamson
The personal service we got was straight from the textbook on customer service. Communication was excellent, I was kept informed of information regarding the cars we looked at and was updated on every aspect of the buying process. The videos were personalised between the salesman and myself gave details of what was happening at every stage, what to expect and what I was to do next in securing the car I wanted. I never felt under any pressure (unlike other places I?ve been) but felt that Parks, and specifically the salesman, were working for me and listened to my requirements. They were also able to suggest a car that was a little bit under my spec, but they knew that it had everything I wanted? and more. Thank you, Parks, Mark, and mostly to James for your attention to detail, communication, and the personalised service. I felt in control of the whole process but guided expertly by yourselves.I will definitely be working with you again for my next car!!
March 2023 by Kirsty Goodwill
Bought my first car and omg I could not be happier with the service I received! James was soooo helpful, knowledgeable and didn't bat an eyelid at me falling in love with the car and naming it before I'd even bought it ? . I had absolutely no clue about cars but James could not have been more helpful and made everything so easy ? . Absolutely recommend Park's.
February 2023 by John Jones
Just been in to order a new car, James the salesman was just spot on, no pressure, he made us feel super welcome and at home, the friendly service was the best we have had so far on our purchase adventure, even on the test drive he was helpful and made us feel like we had no pressure to place the order, through the 2 visits he answered all our questions and worries, superb bloke, we did place the order and feel it was just the easiest and smoothest sale to make, well done matey, really well done
November 2022 by Peter Phillips
Very helpful. Although they didn't manage to sort my app related issue, they tried and then gave info about how I could.
