November 2023 by Len Loan
Very professional first class.l love my glasses.?
October 2023 by T L (Lilleylolly)
Love the staff in there always super friendly and kind xx
September 2023 by Alan Crawford
Staff we pleasant and polite, optician made me feel at ease talked me thru what she was doing..... very professionally?
September 2023 by William Symington
I am so happy with the service and friendly staff
August 2023 by Steven Richmond
Always greated with friendly manner and always told what was happening before they approached to do eye test. couldn't be happier with the service.Thank you annan vision express
August 2023 by William White
Good help and good service and good staff
June 2023 by Alison Smith
Both young ladies I met were both lovely. Everything was explained. Would highly recommend
June 2023 by john carruthers
Everyone was very friendly as well and very helpful.
May 2023 by Elizabeth Morrow
The assistants in this place are very good and efficient and knowledgeable at their job, friendly and helpful (and flattering, flattery gets you everywhere they say).One of my few criticisms is why has it not been opened back up on a sat post covid?Making an appointment is very difficult as it is, due to the volume of patients. Being closed on a sat only makes it harder for those with a mon-fri job to make an app.It took several months for an appointment to made that was suitable, crazy!. I moved back over two years ago and only just managed to make an appointment having took a work holiday.
May 2023 by andrea osei
Lovely service . Lovely staff . Very polite and helpful.
April 2023 by Frank McGowan
Everyone that helped me was very friendly & helpful , a good experience..
March 2023 by kelsie paul
Is recommended for those who need glasses ect, great service and communication and service really helps with decisions over all a great place for support for eye sights
December 2022 by Alan Miller
After walking away from Specsavers as when I arrived 7 minutes late due to heavy traffic on the A75 and then finding it difficult to find a parking space and lastly the difficulty walking to the shop after a accident which had shattered my heel bone ,after a couple of minutes in the shop an assistant came over to me asked my name and went onto her keypad while glancing at her watch looked up and stated "we'll have to reschedule as you're late", I started to try and explain why, but then thought with how this young woman's attitude came across why bother ( As a 72 year old I don't need this attitude ) so replied forget it I'll find another opticians to take my business to which I did when I returned home. I booked an appointment online with Vision Express, only a two day wait, and oh what a fantastic experience my visit was , excellent reception on arrival, taken to the examination room and although I had forgotten to put my hearing aids in the young ladies worked with me and explained everything they were going to do then to a second room where they were going to look at the back of my eyes and once again worked with me and my dull hearing, I then picked a pair of glasses with the help of another one of the young ladies and paid for them and will have them in a week to ten days , Brilliant and thanks to all at Vision Express , Specsavers you need to review your customer services and take a leaf out of Vision Express's book, as a customer for over thirty years with Specsavers I've never once received the professionalism I did today with Vision Express
December 2022 by kerrie kerr
I normally have a really great experience and the staff are bloody fantastic but one staff member I thought was quite argonaut about the way she said some things but other staff are bloody great
November 2022 by angela mccluskie
I attended my appt in annan . I was really impressed with Sunny and the two ladies who helped me. Everything was explained to me well and they answered all my questions! Looking forward to collecting my new glasses next week. Thank you for all your help :)Angela Bone
