December 2023 by Coin Cupboard
The person who "works" here,"Andy" I believe his name is, is a bully.If you don't like your job, get another one!
September 2023 by Donna M Smith (Love Angel Art)
Really helpful and friendly staff member who helped me.
August 2023 by Laura Haston
This man never smiles an he grunts at you.... I don't think he's happy in his job
August 2023 by Kevin S Moran
The gentleman who works there has the best customer service.
December 2022 by Verity F
I had good service here. The man in the shop was kind and courteous, he informed me of the options to get my parcel where it needed to be in the timeframe I needed.Based on the other reviews, I almost went elsewhere. However, I was happy with the service, no complaints.
October 2022 by Michelle Innard
The man who works in this post office is a very rude individual with absolutely no customer service skills. He refused to send my parcel as he was "finished" for the day even although it was another 5 minutes until the post office closed! In the end he reluctantly sent my parcel after I pointed out he wasn't finished work yet but not after a lot of huffing & puffing & grabbing the parcel from me angrily, absolutely unacceptable customer service!!
July 2022 by william conner
Has a small shop within handy wee place
March 2022 by El Mel
Unfortunately the wee chap who either owns or works in this establishment has never been on a customer service related course. He is a rude arrogant individual. Poor customer service.
October 2021 by Dean Jach
Small place but the man is really good with me everytime I use the office to collect my benefits, he does a very good long day work, Alloa needs a new post office and he wouldn't be so busy
October 2021 by lorraine W
Unacceptable Customer Service. The man was rude and intimidating. I was simply sending a package. I was polite and Friendly. He said Alloa Post Office closed because all they did was chat. I won't be back.
October 2021 by Mitchell Wilson
Shocking service from hairy today,didn?t treat customers with any respect,2 words.wont be back
October 2021 by Gary Evans
Absolutely hopeless and no help at all . Gash customer service . The place is a joke
September 2020 by Lucy Kennedy
I managed to post my parcel today, on the second attempt. The lady today was lovely so that's why 2 stars (not 0). The first time I went in the man was working behind the counter and he point blank refused to send my one parcel. He said it was not essential. I have since been in touch with the post office and they say this is not their policy. So if you go in and he refuses to serve you, this is rubbish.Update. Still refusing to serve people refused to serve my mother a book of stamps today.
September 2017 by Helen Penman
Friendly and helpful
