February 2024 by M
picked up my first car from here staff were wonderful
February 2024 by Chris Bracchi
Helpful and friendly staff
February 2024 by James Tate
Good service. Friendly staff.
December 2023 by eddie traynor
Had car servised and mot, plus new break discs fitted,last week AC picked up my car and delivered back to my home, First Class service from all staff,cortious and professional in all aspects, many thanks .Eddie Traynor.
November 2023 by Allan Cheetham
Went in with my wife?s car which had been serviced at another Arnold Clark branch a month ago but had a small oil leak. The service manager said that they would look at it but it would half an hour till they had a free ramp. He came back saying that was a washer not sealing and that they had replaced it and topped up the oil.Mr Clark would have been proud of the courtesy and service you gave.
November 2023 by Valerie Burns
Really friendly staff. Dropped my car off the night before for a service . Excellent customer service
August 2023 by John Cassells
Got 1st class service from Derek Burns
August 2023 by ???????? ??????????
I would like to express my utmost appreciation and admiration for the exceptional service provided by Mark Stirling, an employee at Arnold Clark in Alloa, Scotland. His unwavering commitment and professionalism truly made a positive impact during a challenging situation involving the delivery of my Nissan Leaf 2018 electric vehicle to Wigan, England.Unfortunately, the click and collect service at the Wigan Motorstore, manned by an unprofessional staff member, caused a significant delay in the delivery process. They insisted on proof of address documentation that could only be obtained through mail, with an estimated waiting time of 5 to 7 days. This unforeseen circumstance left us in an extremely awkward position, as we were left without a car for an entire week. Consequently, I had to take time off work to resolve this issue, which caused further inconvenience.However, it was Mark Stirling, a shining example of professionalism from Scotland, who came to our rescue. He took it upon himself to handle all the intricacies involved and personally liaised with the leasing company to address the situation. Despite the difficulties caused by the incompetent staff member at the Wigan Motorstore click and collect, Mark ensured that not only our problem was resolved, but also that we were kept informed throughout the process.I am sincerely impressed by Mark's competence and dedication to providing outstanding customer service. He went above and beyond to rectify a situation that should never have occurred in the first place. His ability to think outside the box and find innovative solutions to non-standard issues is truly commendable.I strongly believe that Mark Stirling deserves recognition from the management at Arnold Clark in Alloa, Scotland. His exemplary work ethic and customer-oriented approach make him highly deserving of a more prominent role within the organization. By promoting Mark to a position of greater responsibility, Arnold Clark will not only acknowledge his exceptional skills but also ensure that more customers can benefit from his professional expertise.Once again, I want to express my sincere gratitude to Mark Stirling for his remarkable support and dedication. Thanks to him, what could have been an extremely stressful experience turned into a positive and memorable one. I wholeheartedly recommend Mark to anyone in need of assistance at Arnold Clark, confident that he will deliver exceptional service and go the extra mile to meet their needs.
August 2023 by David Robertson
Absolute quality, especially the service and mechanical departments.,they couldn't have done more. Cars running great, thank you all.
August 2023 by Tara Walls
My car went in for its annual service and I left only to find out my MOT was not valid you would have thought they would have checked that and told me?I would suggest going elsewhere as not Confident they do all their check and a bit of a scam.. do they even service the car?
July 2023 by Google user
I would like to express my utmost appreciation and admiration for the exceptional service provided by Mark Stirling, an employee at Arnold Clark in Alloa, Scotland. His unwavering commitment and professionalism truly made a positive impact during a challenging situation involving the delivery of my Nissan Leaf 2018 electric vehicle to Wigan, England.\\n\\nUnfortunately, the click and collect service at the Wigan Motorstore, manned by an unprofessional staff member, caused a significant delay in the delivery process. They insisted on proof of address documentation that could only be obtained through mail, with an estimated waiting time of 5 to 7 days. This unforeseen circumstance left us in an extremely awkward position, as we were left without a car for an entire week. Consequently, I had to take time off work to resolve this issue, which caused further inconvenience.\\n\\nHowever, it was Mark Stirling, a shining example of professionalism from Scotland, who came to our rescue. He took it upon himself to handle all the intricacies involved and personally liaised with the leasing company to address the situation. Despite the difficulties caused by the incompetent staff member at the Wigan Motorstore click and collect, Mark ensured that not only our problem was resolved, but also that we were kept informed throughout the process.\\n\\nI am sincerely impressed by Mark's competence and dedication to providing outstanding customer service. He went above and beyond to rectify a situation that should never have occurred in the first place. His ability to think outside the box and find innovative solutions to non-standard issues is truly commendable.\\n\\nI strongly believe that Mark Stirling deserves recognition from the management at Arnold Clark in Alloa, Scotland. His exemplary work ethic and customer-oriented approach make him highly deserving of a more prominent role within the organization. By promoting Mark to a position of greater responsibility, Arnold Clark will not only acknowledge his exceptional skills but also ensure that more customers can benefit from his professional expertise.\\n\\nOnce again, I want to express my sincere gratitude to Mark Stirling for his remarkable support and dedication. Thanks to him, what could have been an extremely stressful experience turned into a positive and memorable one. I wholeheartedly recommend Mark to anyone in need of assistance at Arnold Clark, confident that he will deliver exceptional service and go the extra mile to meet their needs.
June 2023 by Alan Turner
First class service start to finish.Thank you Robert McClellan
November 2022 by John Grenfell
I found the staff very helpful and friendly,I will be going back as the service there was good
October 2022 by Hazel Cowin
Couldn?t be happier with my service here! The team were fantastic! Great car! Great price! Highly recommended Russell and Euan are amazing guys who know their stuff and couldn?t do enough to help . First class ?? ????????
October 2022 by Murray Mcara
Was the only garage I used, but had a bad experience last time so won't be back
