June 2015 by Jayne P.
Disappointed with the tartan clutch I ordered for a friend's birthday. Looked home made rather than hand made - there's a difference, and for the price I expected better quality. The fabric was nice but the bag was stiffened with a thin plastic sheet and the stitching on the inside of the flap was not of the qualify expected either. As the product is "bespoke" she won't accept returns, so I'm stuck with a bag I'm too embarrassed to give to a friend. Poor customer service.
