December 2023 by Julie
Had to make a call about a prescription! Lovely staff- very helpful and got the information I needed.
November 2023 by Les Baker
Very helpful pharmacist ,solved medication problem and took time to explain possible side effects of combining certain meds
September 2023 by Abe
I had an emergency, and they patiently attended to me and solved the problem. I am eternally grateful for the treatment I received. Thank you very much from the bottom of my heart.
July 2023 by Catherine Rezai
I?ve just read some pretty bad reviews of this pharmacy but I can?t agree with them, on this occasion. My husband arrived there, earlier this evening, just a few minutes before closing time, to fill an urgently needed prescription. The prescription had been issued by our BUPA doctor and had to be accessed through an online portal that staff were unfamiliar with. The staff spoke to me over the phone and went out of their my way to make sure I got my meds- even keeping the pharmacy open a few minutes after closing time to do so. Excellent service. Thank you, again.
March 2023 by stephanie wright
So after years of using this chemist the staff were always nice apart from most of the previous pharmacists , but went in today dreading it as it was mostly attitude, but omg the wee young guy who's the new pharmacist was so nice. He actually asked how I was even though he new my name but never met me.He genuinely cares about the customers ?. So true that a smile and kindness goes a long way.He actually turned a dull day into a bright day. Thank you and keep being u, ?
March 2023 by carolyn leonard
Every month I order my repeat prescription, get an email back to say that it has been returned and to give it till after 12md the next day. Despite giving them anything from 2 to 5 days after this email the prescription hasn't been processed, so I end up waiting ages for it to be sorted. Don't know why they even bother with the online service
November 2022 by Katie McLean
Previous reviews say it all really. Unsympathetic, unapologetic staff who deliberately keep you waiting if you dare to question why they failed to obtain your repeat prescription, twice. Will be raising an official complaint with the health board and encourage others to do the same because it's clear my experience is far from unique. Avoid at all costs.
October 2022 by lonewanderer
Awful service. Waiting 10+ days for a repeat prescription now with no information on when it will be available. Supply has now run out to be told there?s nothing they can do but I can ?try again tomorrow?Also two staff members just chatting to each other and when one asked how she could help the other interrupted me to continue her conversation.
October 2022 by Ian grierson
My wife was told to come back in an hour for two prescriptions. Couldn't supply one of the items. The loudmouth pharmacist said when I complained to go elsewhere . Very rude
June 2022 by Sharon Reid
I've been using them for a year, went to pick up prescription for inhaler I had ordered and because my gp hadn't sent it up they are saying because I'm not a usual customer they won't give me one although I've been using for a year. Bad on a Saturday it is not a controlled drug and is onnmu repeat list. They also have lost the other side of it. Pharmacist and staff really uncaring and incompetent.
May 2022 by John Soutar
very busy pharmacy. staff very pleasant and helpful
April 2022 by Iain Oneill
Pathetic service. My prescription was sent to this Pharmacy and I went in to collect it. The old woman behind the counter said my name is not in their system. Told me to phone 111. I wasted 90 mins on hold and have to go more than 24 hours without my medication and a sleepless night. After all that, it turns out my medicine was in the pharmacy and they just couldn?t be bothered checking and doing their job right.
February 2022 by Retro Brothers
The slowest pharmacy I have ever experienced. Over forty minutes to fill a simple prescription - even though the place was very quiet. You will be told it is a ten minute wait, but in reality it is over four times as long.The staff are generally not friendly either.I will not be back.
February 2022 by Tony Storer
Worst pharmacy in the areaWhilst we all appreciate the current difficulties, it does not give the staff a right to be rude.One time with just 2 customers and 7 staff (4 of whom seem to be just having a nice natter) I waited 40 minutes.When I politely asked if there was a problem as I had been waiting so long. I was told that maybe I should wait outside for my order as the staff do not tolerate abuse.If anything I felt as if I was the one being abused.I swiftly changed my pharmacy, never to step foot in there again
January 2022 by Agnes Coyle
had what I needed after visiting 6 other pharmacies with no joy friendly and very helpful staff
